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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,933 Reviews
Call Service Center (561) 582-4444

2,933 Reviews of Wayne Akers Ford - Service Center

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November 19, 2022

Ben was awesome as soon as I got to the service department, someone came to greet me. Minimal waiting time. Excellent customer service. Keep up the good work.! More

by MFARRIDE55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

November 19, 2022

The level of service they provided to our family was outstanding! We will most definitely use them again. More

by BLACKWOOD.TERRI
Recommend Dealer
Yes
Employees Worked With
Diego Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Menendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 20, 2022 -

Wayne Akers Ford responded

Great to see you back again!

November 19, 2022

This dealership tried to charge me more money for an accessory I did not want to buy. They threatened to cancel my order if I did not buy it. More

by SHELBYNESS_93
Recommend Dealer
No
Employees Worked With
Diego Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Phillip Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawntal Tomer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gilmour, Hector Hernaiz
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Nov 20, 2022 -

Wayne Akers Ford responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com. We hope to hear back from you soon.

November 18, 2022

They were able to diagnose and fix my truck all in the same day, unbeatable. More

by ANDREW.MARTIN528
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 18, 2022

Very good service! !i was waiting,less then told me.very ,very happy with the atención. More

by Esther
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
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Nov 18, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

November 18, 2022

Everything was great Eric got me right in 40 minutes later I was on my way out happy to have my car serviced at Wayne Akers Ford More

by GMCGINLEY1947
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2022 -

Wayne Akers Ford responded

Great to see you back again, Gary!

November 18, 2022

My car was fixed very quickly and the service manager was very helpful and curious. Everything was great from my appointment to picking up my truck. Thank you 😊 More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2022 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

November 18, 2022

Service from Khristian Rameriez was fantastic! !!! He was communicating the entire time and delivered amazing service. More

by Maddavila66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Rameriez , Carlene Pool
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Nov 18, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

November 18, 2022

Excellent service they repare my car the same day just in time. Thanks very much More

by albertogil08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 20, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

November 17, 2022

Everyone was super friendly and my oil change was completed in about an hour A+ More

by DANIELA132
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 17, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

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