Wayne Akers Ford - Service Center

Had 2 different services performed on my 2016 F150. I had a series of valves replaced for the engine along with an issue with the radio. Giovanni Felix was the service person I worked with and was ph I had a series of valves replaced for the engine along with an issue with the radio. Giovanni Felix was the service person I worked with and was phenomenal. He arranged to have the truck picked up, serviced and returned without issue. Will definitely use this dealership and Mr. Felix in the future. More

Erick Hoffman was wonderful. He was thorough, polite, returned my call & answered any/all questions He was thorough, polite, returned my call & answered any/all questions More

Service Manager Khristian was super patient and pleasant with all of our questions. Thank you with all of our questions. Thank you More

Kristian was excellent help, he explained everything to me perfectly. He genuinely cared about getting my issues addressed. me perfectly. He genuinely cared about getting my issues addressed. More

The dealership is ok. I was a little disappointed that I made an appointment and waited for over an hour and a half And when my car was done, it had not been washed. Littl I was a little disappointed that I made an appointment and waited for over an hour and a half And when my car was done, it had not been washed. Little complimentary things like that really make a dealership. More

I couldn't have been treated better! My service rep,.Christian was amazing, and the mechanics realized the problem with my Lincoln was a factory default and.knew we had an extended warr My service rep,.Christian was amazing, and the mechanics realized the problem with my Lincoln was a factory default and.knew we had an extended warranty, he saved me over $1000,00. Everyone in that service department was just no nice and polite! Since new in this area, I now know I can take my Lincoln in there and will not have to be concerned if the job is done right! Thanks to everyone at Wayne Akers Ford! More

Kristian was amazing but after my tire rotation my tire pressures were all different, with one tire having a 10 PSI difference, so back to the service area it went. I got it back and drove off and the PSI pressures were all different, with one tire having a 10 PSI difference, so back to the service area it went. I got it back and drove off and the PSI was 40. I did my errands and looked at my door and realized the PSI was supposed to be 35. The ride was loud and bumpy so I took it back. Kristian took it to the back and personally adjusted the PSI. I was taking a trip and drove the next day, and realized after it was dark that they had turned my lights off the automatic setting it was on when I took it in. It rained all day and state law is that you must have your lights on in the rain, and as it got dark people were flashing their lights at me and I kept wondering why. My father and I could have been in an accident. No headlights mean no tail lights too. I will not return to Wayne Akers Ford. More

Khristian returned my call promptly and set up the appointment. Each person was very polite and helpful. Khristian keep me posted on the progress and the car was completed before promised. Top notch s appointment. Each person was very polite and helpful. Khristian keep me posted on the progress and the car was completed before promised. Top notch service More

Very Good service. Done the right way.looking forward to a future relationship with the dealership. Done the right way.looking forward to a future relationship with the dealership. More

A Big Disappointed that I was not offered a loaner or rental when they found out that they didn't know when the part was going to come in, especially when I told the service dept I had a big event going rental when they found out that they didn't know when the part was going to come in, especially when I told the service dept I had a big event going on the next weekend. Also, my vehicle was filthy on the outside when I picked the vehicle up. More