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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,935 Reviews
Call Service Center (561) 582-4444

2,935 Reviews of Wayne Akers Ford - Service Center

Sort by
December 10, 2022

Great! I was in and out, no problem. I went into the lounge area to get coffee. More

by ryankoongie
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 10, 2022

Very satisfied w/ the prompt greeting, professionalism & knowledge that we experienced from our service & advisor, Eric. Thank you Wayne Akers Ford. More

by CAPT333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 12, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 10, 2022

Very easy and professional process from start to finish. All staff very helpful courteous and friendly. More

by KAMDALLON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keana
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Dec 12, 2022 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 10, 2022

Very well run operation. Staff is knowledgeable and well trained. Always professional and a pleasure to deal with. More

by DCASCEOLI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena Cellich, Carlene Pool
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Dec 12, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 09, 2022

They had good customer support along with excellent service and employees at Wayne Akers Ford. More

by Gaby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 09, 2022

Excellent customer service and friendly service personnel. The time for the service was great and I would recommend this dealership! More

by opgconsulting
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 09, 2022

Khistian Ramirez was very friendy and helpfull. He was fast and answer all my question. Thank you very much to all and the cashier was a very nice lady as well. Good job guys More

by Rosendodiaz1989
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 09, 2022

Feel very comfortable bringing my car for service. Staff very helpful and knowledgeable to me More

by SKUNEY7785
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 09, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 08, 2022

I went in I did arrive as the first customer for the day at 7 AM. I didn’t mention to the rep that I needed to be out of there by 10 AM. He told me I should be and I was so I was happy with that. More

by jaldao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 08, 2022

The customer service and attitude of the employees must be one of the worst in the industry. I usually don’t write any reviews but the experience with the Service Department was absolutely horrible. More

by T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Mcdiarmid
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2022 -

Wayne Akers Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or responding directly to this message with the requested information. We hope to hear back from you soon.

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