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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,935 Reviews

2,935 Reviews of Wayne Akers Ford - Service Center

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December 16, 2022

It is a nice place and the people are very friendly. It is close to my home and is convenient. More

by DHANISH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Linda Toussanit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 16, 2022

Had my oil changed and tires rotated. On the way home a large metal air scoop fell off my car onto the road. My service advisor said the tire rotation could have broken the retaining clip More

by jvltbs1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Im 84 yrs old cant rem names.
Dec 16, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 16, 2022

Excellent service. My advisor came right out to meet me. Listened to what I needed. Set the maintenance in motion. Kept me informed. And although he was busy he took th More

by Fount.smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 15, 2022

I appreciated everyone's efforts to get my vehicle diagnosed, repaired, and back on the road. Erick kept me updated with the progress. More

by CMGGATOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 15, 2022 -

Wayne Akers Ford responded

Great to hear from you again, Christina! Hope to see you again soon.

December 14, 2022

My service advisor Ben is the best, he never tries to sell you any thing you don’t need. More

by pspinweber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 14, 2022

Everything is great ,fast and very productive …. I really appreciate it services was great and Mr.Ramirez was awesome More

by DORA.RAMIREZ50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 14, 2022

Terrible service , didn’t do what I asked. Over charged. Didn’t seem to identify the problem and did more damage to my vehicle. Tow truck driver had told me my . car was parked where he droppe More

by DG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Khristian Ramirez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2022 -

Wayne Akers Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com. We hope to hear back from you soon.

December 14, 2022

I had a great experience with my service appointment yesterday & also my service provider. Erik Hoffman :) More

by HOLLYHOBBIE911
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2022

Rip off prices, unprofessional and unpleasant staff, very bad experience. My final bill was 2k+, while market price is $1,400. More

by JBPOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlene Pool
Dec 15, 2022 -

Wayne Akers Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or responding directly to this message with the requested information. We hope to hear back from you soon.

December 13, 2022

I have a fluid leak and you said nothing about it. Undercarriage was left messy More

by gingee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yankiel Vilches
2.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Wayne Akers Ford responded

In order for our leaders to reach you to better your experience, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or responding directly to this message with the requested information. We hope to hear back from you soon.

Dec 13, 2022 -

gingee responded

Javas Buxton gingee@comcast.net (561) 436-8104

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