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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,935 Reviews

2,935 Reviews of Wayne Akers Ford - Service Center

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December 21, 2022

Keana Barthelemy helped me with my transaction, she was pleasant and knowledgeable. Contacted me as soon as my car was ready, responded to my texts in a timely manner. It was a pleasure to work with her. More

by MAY2862CC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keana Barthelemy
Dec 21, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 21, 2022

Prompt response, effective communication and great customer service from my service advisor on the status of my vehicle More

by mdavies285
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 21, 2022

I liked my rep Khristian. He was very helpful and thorough. Many thanks to Khristian! More

by ron@ronmeggison.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 21, 2022

Very pleasant environment friendly employees comfortable waiting area. Easy to make next appointment thank you More

by dimardon62
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geronimo
Dec 22, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 20, 2022

The service department always gets my vehicle finished when they say and the job is always done correctly. Erik the service writer is one of the best More

by secycle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2022 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

December 19, 2022

Muy buena atención , el servicio fue rápido me llevaron q la casa mientras estaba el carro en mantenimiento todo fue exelente gracias. More

by Yai.sthefany
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

December 17, 2022

Im very happy with the service. I didn't have to wait to long. Thanks... More

by m.mor.maldonado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 17, 2022

My car broke down and wouldn’t start. Ford gave me a same day appointment to look at my car. At my appointment I was working with Eric in the service department. He explained to me the pr More

by Lkhda55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christal Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

December 17, 2022

Best customer service I have experienced in a dealership, very helpful and amicable. Khristian specifically made the stress of car trouble so much less daunting. More

by Hunter Zack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 17, 2022

W A always satisfies me with their service. They have come through when others have failed me . More

by irube
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Wayne Akers Ford responded

Great to see you back again!

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