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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,935 Reviews

2,935 Reviews of Wayne Akers Ford - Service Center

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December 25, 2022

Great service as all ways. Love the Dealership very very happy will come again next time More

by Kenny Rush
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

December 24, 2022

Everyone we encountered was helpful friendly and professional. It was a great overall experience and would highly recommend Wayne Akers ford to anyone in the market for a new or used vehicle. More

by WESSIMP82
Recommend Dealer
Yes
Employees Worked With
Michael Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : J.P., Darlene Perez
Dec 26, 2022 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure the experience with us is positive and efficient. We welcome your return in the future. Have a great day!

December 24, 2022

Erik was helpful, responsive, knowledgeable, thorough, and considerate. I had to bring the vehicle back, twice, after routine maintenance. Each time I felt like he was an advocate for me and not just an e More

by trwilliams1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

December 24, 2022

I have been a customer of Wayne Akers since the 70s. That tells the story!!! More

by pjkrieger1231@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Wayne Akers Ford responded

Great to see you back again with more positive feedback!

December 24, 2022

I called and couldn’t get my brand new ford fixed. Well Kianna handled everything in excellence. The only reason I still have belief in my F150 purchase. More

by troy40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kiana
Dec 26, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 24, 2022

My Service Advisor Erik always takes care of my vehicle. Very Friendly and happy to be there. More

by Rick Perez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 26, 2022 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

December 23, 2022

I appreciated the prompt service and timely return of my vehicle despite not having an appointment. Reporting to me thay the battery was in need of replacement as we were heading out of town for the holiday More

by TOMLANDY07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

December 23, 2022

Horrible treatment. Would never go there again. Ever. Go anywhere else. Do not patronize this dealership. More

by MARKPUMA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael Corey
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 23, 2022 -

Wayne Akers Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

December 22, 2022

I’ve purchased many vehicles along with friends from Diego Torres. The service department has their act to gether most of the time. More

by gvababy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Pierre
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Menendez
4.0
This rating includes all reviews, with more weight given to recent reviews.
David Lalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Corey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 22, 2022 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

December 21, 2022

Khristian provided excellent experience. He set proper expectations for when car would be ready and communicated clearly. More

by TEXPLORER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 21, 2022 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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