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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,935 Reviews
Call Service Center (561) 582-4444

2,935 Reviews of Wayne Akers Ford - Service Center

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January 05, 2023

Giovanni is great and made sure my repair was finished on time and as promised More

by SBORZAK1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2023 -

Wayne Akers Ford responded

Great to see you back again, Steven!

January 05, 2023

Great service,clean facilities,great communication,eager to help Yovanni is a total asset to your company More

by RUIZCOOPER4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2023 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 05, 2023

People were very good and easy to work with. They also were very helpful providing useful suggestions. More

by WAWWALLACE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 05, 2023 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 04, 2023

Fast service and technician was very knowledgeable of service and truck will definitely do service again. More

by bills_pinched0u
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 04, 2023 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 04, 2023

Professional, very helpful, honest and a good work ethic from service representatives. Quick service, done well and on time. More

by RGC721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keana Barthelemy, Khristian Ramitez
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January 04, 2023

Did not like the woman that took care of me. she had an attitude and was sick with sneezing and voughing.i thank goodness had a mask.they also did not vacumn my car the driver's seat carpet. More

by vross2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Darlene Perez
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Jan 04, 2023 -

Wayne Akers Ford responded

We can appreciate the ambiguity that DealerRater offers users but that does not allow us to properly assist an actual customer with a real need. If you happen to be a customer that would like us to help you with an issue you are experiencing, please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 03, 2023

This dealership continues to show great aspirations for customer service, coming from the customer service business I really appreciate it when others think about my customers as much as I care about my cu More

by ebanfalvy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 03, 2023 -

ebanfalvy responded

The service writers at Wayne acres are well trained and really understand the wants and needs of the customer, great job Yankiel!

January 03, 2023

Very honest and professional, up front about everything and told us what the next steps were. More

by MBANKS92479
Recommend Dealer
Yes
Employees Worked With
Phillip Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hector Hernaiz
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January 03, 2023

The Service department personnel were helpful and the wait time was reasonable for the service provided. More

by Service customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 03, 2023

Great service advisor! Very Happy Overall. Did what I came for and completed in timely manner More

by Info
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 03, 2023 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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