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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,935 Reviews

2,935 Reviews of Wayne Akers Ford - Service Center

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January 09, 2023

Service is professional and timely. Staff is cordial and friendly. Willing to satisfy the customer More

by Lindaksimon63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Simon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena Cellich
Jan 09, 2023 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

January 09, 2023

Customer service is inconsistent. Sometimes good sometimes bad. Alex and Keana are two bright spots More

by gingee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Mynk
Jan 09, 2023 -

Wayne Akers Ford responded

Thank you again for your feedback, Javas. Your contribution has been provided to the team and they will be following up with you directly to help you.

January 08, 2023

Outstanding service. People are very professional, friendly and helpful. I will recommend Wayne Acres Ford Service to all of my friends and colleagues. Thank you very muc More

by NORBERTP_IPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dennis Ruggiero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 08, 2023

Great service highly recommended. They are helpful an fast. Buy next Ford from here.love the new e Gt mustang , great test drive sold on e cars. More

by Stewart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 08, 2023

From start to finish everyone was accommodating. First time customer….pleased. Wait room clean and comfortable. More

by Reggiemaxx18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 08, 2023

I have never had an issue with the service department. Anytime I need something taken care of, it gets fixed. I contribute a lot of that to Ben Buchanan. He always goes out of his way to make sure my tr More

by ramberg77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diego Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

January 07, 2023

I had a recall on my vehicle. I made an appointment they took it in on time and did a great job More

by VWESSELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 06, 2023

Arrived at 6:50 for a 7am oil change and tire rotation appointment (which includes tire pressure check), both gates locked. Staff noticed 4 cars waiting but didn’t open gates until 7:02. At 8:40 I went to More

by CPTTKOPPER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yankiel Vilches
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2023 -

Wayne Akers Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 06, 2023

A pleasant visit with a nice waiting area I was informed about the status of my vehicle while I waited for it to be finished More

by Mmoroney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena Cellich
Jan 06, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 06, 2023

Great customer service. They were able to get me in and out really quick. Love the lobby as well! More

by BSTYLE651
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2023 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

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