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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,935 Reviews
Call Service Center (561) 582-4444

2,937 Reviews of Wayne Akers Ford - Service Center

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January 15, 2023

Ben Buchanan at Wayne Akers Florida in Florida Lake Worth Road is absolutely fabulous he took care of me immediately did the recall and got the car running like new. He is a valuable employee and it was a pl More

by JNMAR689
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 14, 2023

The service was ok. But the price was way over the cost for parts and labor was high too for what they did. Sorry, but has to be said. More

by Fitzy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Yovonne Felix
3.0
This rating includes all reviews, with more weight given to recent reviews.
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christal Pruett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Wayne Akers Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@ wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

Jan 16, 2023 -

Fitzy responded

No need to reach out. I traded the car in as it continued to have the same issue that I mentioned in several emails to the service rep as well as the initial conversation. We are all set now. Thank you.

January 14, 2023

Great service from the team and happy with the communication and setup in the waiting area. More

by CHRISDIBERNARDI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

January 14, 2023

The service was great team work. The communication with and assistance was greatly appreciate. Thank you More

by Info@gerellc.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Berbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 16, 2023 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 13, 2023

Great service personal trusting caring honest to the point fast Jon time waster Thank you Michael More

by kristine007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 13, 2023 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 12, 2023

Pleasant and fast service and they saved me money😊. I've been using them for years now and will again. More

by gbird10713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pascual Cruz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena Cellich
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Jan 12, 2023 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 12, 2023

The facility looked good driving into the covered Service entrance. The efficiency and courtesy of the staff solidified that positive first impression. The inspection for the recall was done quickly while I More

by DOALDRICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlene Pool
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Jan 12, 2023 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 11, 2023

Keana was very responsive and made sure my vehicle got the right attention from the right technicians. More

by FRISOVR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keana Barthelemy
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Jan 11, 2023 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 11, 2023

Service advisor was on top of everything and made the experience a pleasure. Scheduling appt online was easy and convenient. More

by F150-13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 11, 2023 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 11, 2023

Excellent customer service; Serviced my car in a timely manner and described everything that was done More

by Christian Torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keana Barthelemy
Report | Print
Jan 11, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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