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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,937 Reviews

2,937 Reviews of Wayne Akers Ford - Service Center

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January 18, 2023

Work done quickly and well without an appointment even - thanks! And at a reasonable price. More

by Jbk
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darlene Perez
Jan 18, 2023 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

January 18, 2023

Came in for oil, change, tire rotation, and any recalls. Everything was taken care of in a professional manner and on time specified. Keep up the good work. More

by JOELUFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 18, 2023

Service was great but I don’t need to be high pressured by salesman to trade in my car because it is out of warranty. I worked at a ford dealership for 31 years. He must get my phone number from someone th More

by Wsjosephson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

January 18, 2023

i have been going there for about thirdy years i have bought i think around 9 vehicles from there and thy all ways take good care of me More

by otis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 18, 2023

The entire resolution to the recall service will my ford escape was very efficient and courteous, More

by R remo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Mcdiarmid
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam
Jan 18, 2023 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 18, 2023

Service was completed as requested. No problems. Everyone was friendly and helpful. All questions answered. More

by SALLYALANEFOX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

January 18, 2023

Clean, friendly and knowledgeable. I was greeted quickly and my truck was finished before the promised time More

by JASONTOOKER31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Jamies
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 18, 2023 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

January 18, 2023

Service advisor Ben was terrific. Polite, knowledgeable, professional. We'll be back. I was not aware how big the dealership was. More

by BABRUELL
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

January 17, 2023

Not able to get the parts needed to repair my 2012 ford edge. Had my vehicle 4days and didn’t call me and did not answer my calls. Mean while I had to rents vehicle. More

by Jameseviane
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Selena Cellich
Jan 17, 2023 -

Wayne Akers Ford responded

In order for us to properly correct any issues you are experiencing, we must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 15, 2023

Quick service with a smile. Communication was made when needed and cost seemed to be reasonable. More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2023 -

Wayne Akers Ford responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

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