Wayne Akers Ford - Service Center

Recibí un excelente servio con mi vehículo yo no tuve que pagar por que ellos utilizaron mi garantía que pagar por que ellos utilizaron mi garantía More

They did a good job. They were off by 3 days for the pick up. Was suppose to be done on the 19th of January was done on the23rd of January. They were off by 3 days for the pick up. Was suppose to be done on the 19th of January was done on the23rd of January. More

Service advisor was a smart xxx, very disrespectful and mocked me when I asked wuestions., car interior and steering wheel covered in oil. Mats ruined. Car was dirty and McDonald’s trash inside. I My hand mocked me when I asked wuestions., car interior and steering wheel covered in oil. Mats ruined. Car was dirty and McDonald’s trash inside. I My hands and shirt were oily. I have pictures More

Great service in express lane and customer care 👌 by service advisor Keana Barthelemy. Give her a pay raise. service advisor Keana Barthelemy. Give her a pay raise. More

After noticing a loud front end rotating noise i had my tires rotated at discount tire vendor last thursday. Jan 23rd I went to your dealer for the oil change and somehow without my request they rotated my tires rotated at discount tire vendor last thursday. Jan 23rd I went to your dealer for the oil change and somehow without my request they rotated my tires. I notice immediately the front end noise driving out of the dealership, drove back to question if they did and no the service advisor denied just for me to come back to discount tire and have them rotate back after their inspection,the tires were warped causing the noise in the front end but not a problem when they were in the back. Drove out of discount tire without the noise again. I wish your service rep would have owned and corrected their mistake. Work on you communication between front service staff and mechanics in the back. Thanks. More

One of the best dealerships I go to, they have good costumer service and nice personality’s. costumer service and nice personality’s. More

My service manager arranged for my car to be done fast since I was waiting. That was spot on service and very much appreciated. since I was waiting. That was spot on service and very much appreciated. More

If you have a warranty job and another dealership work on it and didn’t fix it . You take it to where you bought it to fix it and they tell you No. I would think warranty is warranty shouldn’t matter. So I w it and didn’t fix it . You take it to where you bought it to fix it and they tell you No. I would think warranty is warranty shouldn’t matter. So I will not spend another dollar at this dealership. By the way we bought 3 cars there. Very disappointed ☹️☹️☹️ More

Very convenient and the collision people were very knowledgeable and professional. The work done looks good as new knowledgeable and professional. The work done looks good as new More

Wednesday was my first ever visit to the dealership to Service my car and I could not have been happier with my visit. Khristian my service rep and Ronnie my car handler were friendly, efficient and helpf Service my car and I could not have been happier with my visit. Khristian my service rep and Ronnie my car handler were friendly, efficient and helpful. The waiting room was well lit and spacious. I had to get some work done and loved the desk area so I didn’t have a chance to visit the coffee bar set up, that was a nice touch. I couldn’t believe how prompt the Service was- truly in and out- beating the estimated wait time. This is a professional, well run Service department. More