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Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,937 Reviews

2,937 Reviews of Wayne Akers Ford - Service Center

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January 29, 2023

Great service- wait was shorter than anticipated. While I waited the office, a staff member gave me some bottled water as the store was closed. All over great service More

by Rbo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Linda Toussanit
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

January 28, 2023

Great customer service. Never denied an appointment or given date far in the future. I will only go to this location! More

by Nursebotelho18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Hobgood
Jan 30, 2023 -

Wayne Akers Ford responded

Great to see you back again!

January 28, 2023

My advisor, Eric . H, went to great lengths to ensure my satisfaction with the provided services. I my vehicle had a recall, and was due for an oil change. I was able to More

by Alex
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : On-site valet during time of pickup - they get 1 star, and only because 0 stars is not an option
Jan 30, 2023 -

Wayne Akers Ford responded

Great to see you back again!

January 28, 2023

I appreciate Yvonne provided. The diagnostics was spot on and that is very important to me More

by mjaccardi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

January 28, 2023

The service writer, Keana, was very helpful. It took a long time to evaluate my problem, 10 days, but in the end everything worked out More

by POPHEILMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keana
Jan 30, 2023 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

January 28, 2023

Prompt and friendly service. Why must I write at least 15 words? It does not make sense. Thank you take care see you next time. More

by mike.t
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Wayne Akers Ford responded

Great to see you back again!

January 28, 2023

Made an appointment for recall to drop off my truck. After dropping my truck off, I received a call that you didn’t have the parts to fix the recall. You knew I was taking it in for the recall. Highly d More

by Gomezwpb
Recommend Dealer
No
Employees Worked With
Keana , Selena Cellich
Jan 30, 2023 -

Wayne Akers Ford responded

Without your information, we cannot properly correct any issues you are experiencing. We must kindly request your full name, contact information, and the nature of any concerns by emailing us directly via social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

January 28, 2023

Good service and very responsive while waiting. I will recommend Wayne Akers Ford to anyone else who needs service More

by BILL RAYSIDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Wayne Akers Ford responded

Good to see you back again!

January 28, 2023

Wayne Akers Ford, is a number one dealer, it have the best customer service. I totally recommended.I’m a happy customer 🥰 More

by JESUSVIVEAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Rolon, and Keana
Jan 30, 2023 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

January 28, 2023

My service advisor Felix is always on point and prompt when getting back to me for any of my service needs. More

by ROBERT.ONEAL.71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2023 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

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