Back

Wayne Akers Ford - Service Center

Lake Worth, FL

4.4
2,937 Reviews

2,937 Reviews of Wayne Akers Ford - Service Center

Sort by
February 14, 2023

Went great, told me I'd wait 1 hour 45, had me out of there in 1/2 hour. Many Thanks More

by DAVE@REACHEQUIPMENT.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Wayne Akers Ford responded

Awesome endorsement! Very happy to hear that the core values implemented by the team pay off for our family of customers. Enjoy the day.

February 13, 2023

This time I just needed an oil change and tire rotation but I also come here for my other services since they know what they're doing and my car gets fixed right the first time. More

by barthh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Wayne Akers Ford responded

Great to see you back again!

February 13, 2023

Service was professional on point with warranty and repair. Have been going to this dealership for years. More

by albbel67@yahoo.com
Recommend Dealer
Yes
Employees Worked With
Khristian Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Wayne Akers Ford responded

Thank you for your time and kind words! We appreciate your 5-star response and will be here for any needs you should have in the future. Have a wonderful day!

February 11, 2023

Good repairs and very nice but my process took forever to get written up and processed. More

by Timothydh65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Nieves
Feb 13, 2023 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

February 11, 2023

Service would not attempt to fix a couple items adviser said could not be duplicated, even after I send videos of being duplicated. I spoke to Erik only twice, then asked for Ford customer service. The F More

by slw250k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Erik Hoffman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Wayne Akers Ford responded

More information in relation to this post would drastically increase the chances of our team getting in touch with you. Please provide us with your full name, contact information, and the nature of any concerns by emailing social@wayneakers.com or respond directly to this message with the requested information. We hope to hear back from you soon.

February 09, 2023

Service greeter- great! Waiting for service associate not a good vibe for clientele trying to get in and out. More

by FWZOLLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Buchanan
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Wayne Akers Ford responded

We appreciate your feedback and are eager to better your return experience.

February 09, 2023

Yovonne is a great service adviser and the service is always quick and well done. More

by JEFF L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Wayne Akers Ford responded

Great to see you back again!

February 09, 2023

Great customer service. RAY is great. Have purchased a few commercial vehicles over the years More

by NICHOLE4
Recommend Dealer
Yes
Employees Worked With
Ray Ragwah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Orlando Menendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2023 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers that have had a similar experience as yours. Best wishes!

February 08, 2023

Much better since being under new ownership. Our service advisor, Yankiel, took very good care of our car's needs. More

by DONNASBOYS2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yankiel Vilches
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Wayne Akers Ford responded

We sincerely appreciate the time you have taken to provide us with such a fabulous evaluation. We look forward to seeing you again soon!

February 08, 2023

Quick professional friendly efficient on time I like my service agent it was a good overall experience More

by ROBYN.ADAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erik Hoffman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2023 -

Wayne Akers Ford responded

Great to see you back again!

...
142
...