2,937 Reviews of Wayne Akers Ford - Service Center
Terrible customer service won't fix my car been complaining since August 2021 .thank you complaining since August 2021 .thank you More
Rep Erik was great - went beyond our expectations. Recommend him and their service department anytime Recommend him and their service department anytime More
Quick service and good satisfaction. I feel confident getting my car serviced here in the future I feel confident getting my car serviced here in the future More
After an attempt to resolve the issue with my Synch system by updating it, I returned the following week when someone who had just been to a week of Synch system training put in the Sync 3 part. The s system by updating it, I returned the following week when someone who had just been to a week of Synch system training put in the Sync 3 part. The system is working properly now. More
My service was completed in reasonable time and in a proffesional manner. It was our first visit to this dealership and will come back if need to. proffesional manner. It was our first visit to this dealership and will come back if need to. More
The service department performed admirably by quickly completing the paperwork required before performing the oil change and the rotation of my tires. The actual work was completed within the time frame completing the paperwork required before performing the oil change and the rotation of my tires. The actual work was completed within the time frame promised. More
Ben is excellent. Professional. Courteous. Caring. Helpful. Explains what the situation is, what needs to be done, how long, and approximately the cost. Professional. Courteous. Caring. Helpful. Explains what the situation is, what needs to be done, how long, and approximately the cost. More
Our car was in the shop for 3 weeks. They just reprogrammed the computer. We feel it is not really fixed The car still hesitates. If we bring it in again we will have the same problem They just reprogrammed the computer. We feel it is not really fixed The car still hesitates. If we bring it in again we will have the same problem of waiting for an answer. They do not have enough help More
Fine customer service, got the car services quickly and was able to pick it up the next day. was able to pick it up the next day. More