Wayne Akers Ford - Service Center

Very happy with the customer service at Wayne Akers! Erik is always very helpful, knowledgeable, and always efficient! Thank you Erik! Erik is always very helpful, knowledgeable, and always efficient! Thank you Erik! More

The customer service was ever good ! ! Except the counter she was very unprofessional!! I ask about my rewards and she say I don’t not ! Except the counter she was very unprofessional!! I ask about my rewards and she say I don’t not More

I worked with Mike the majority of the time. Excellent customer service from pulling in to pulling out. Thank you, Mike! Excellent customer service from pulling in to pulling out. Thank you, Mike! More

I would recommend them to service there vehicles all work completed as I asked and on time completed as I asked and on time More

Everything was great. The team was very helpful and nice. I was very pleased with my experience. The team was very helpful and nice. I was very pleased with my experience. More

Returned truck from service with same problem, won’t shift into gear. Left us stranded for hurricane Milton -we found a broken linkage bushing. Thanks for the unsafe feeling your service provided. shift into gear. Left us stranded for hurricane Milton -we found a broken linkage bushing. Thanks for the unsafe feeling your service provided. More

I have had a recall now for a couple of months and I never get a call back when I leave messages. Last time vehicle was in they did not fix my bumper concern either. I have left several messages with s never get a call back when I leave messages. Last time vehicle was in they did not fix my bumper concern either. I have left several messages with service and management and get no return call. More

The service was Fast , great from communication, I received a text message with a video showing the service provide. received a text message with a video showing the service provide. More

Nice sales person Brandon and Maria at customer service thank you. I’ll recomend my friends and family thank you. I’ll recomend my friends and family More

Khristian and Megan were both great and worked hard. Took over three weeks to get car back though even though it was clear the initial service confirmed by ford warranty wasn’t going to work and ended u Took over three weeks to get car back though even though it was clear the initial service confirmed by ford warranty wasn’t going to work and ended up not able to reverse. Spent over $400 on courtesy car coverage as I have to drive for work. Car now doesn’t have a horn now the transmission is working. God help you if you have a ford fusion with transmission issue More