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3,269 Reviews of Wayne Akers Ford - Service Center
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January 16, 2025
Very professional. Pick up and delivery was very timely. Loved the pick up and delivery service. Pick up and delivery was very timely. Loved the pick up and delivery service. More
by CAROLFILER
Verified CustomerEmployees Worked With
January 16, 2025
I took my brand new truck black widow f-250 2 times with suspension issues making a noise when turning or backing up.Also, i had a trailer on and it sounds worse. Issue is not fix yet. They just keep saying suspension issues making a noise when turning or backing up.Also, i had a trailer on and it sounds worse. Issue is not fix yet. They just keep saying to bring it back and back and I dont have time to deal with this. More
by wilson perez rodriguez
Employees Worked With
January 16, 2025
My service adviser Yvonne was awesome. He helped me thru the process of the recall. On my first trip, the parts weren’t available. He kept me informed and noticed me when they were. The wo He helped me thru the process of the recall. On my first trip, the parts weren’t available. He kept me informed and noticed me when they were. The work was done efficiently. I had a few service items to address. The price was fair and done with good quality. I highly recommend Wayne Ackers Ford. More
by GBEDWARD
Employees Worked With
January 15, 2025
Erik was thorough, knowledgeable and helpful. The ancillary staff who take phone calls; payments etc can do better The ancillary staff who take phone calls; payments etc can do better More
by NTHAVER
Employees Worked With
January 15, 2025
Gabriel and Steve were absolutely amazing to work with. Very personable and want what’s best for the customer! Thank you so much! Very personable and want what’s best for the customer! Thank you so much! More
by BRANECKYA
January 13, 2025
In December 2019, Ford released TSB 19-2365, attributing excessive oil consumption to specific conditions, particularly for some 2018-2020 F150 vehicles equipped with 5.0 L engine. I was not aware of this s excessive oil consumption to specific conditions, particularly for some 2018-2020 F150 vehicles equipped with 5.0 L engine. I was not aware of this significant problem when I purchased my 2020 F150 Lariat 5.0 L and noticed after driving it for a few miles that the engine was low on oil with no visible oil leak, and a sudden engine rattling noise. I have decided to go on The Wayne Akers' Website and read some of the reviews as well as some of the comments posted about this issue on different forums such as Ford F150 Forum, Ford-Truck.com, Just-Answer, Reddit/F150, etc. Looking for the right advice is when I decided to walk into Wayne Akers Ford Dealer in Lake Worth, Florida and talked to one of the service advisor Yovonne Felix who excel beyond my expectations explaining me in a very professional manner the steps like reprogramming the PCM system, Inspecting the engine for oil leaks and replacing the engine oil and filter, replacing the oil level indicator if necessary (longer dipstick) an oil level monitoring every 1000 miles, and potentially getting a software updated from Ford to adjust engine parameter. This is my second positive review I have made in response to my interaction with some of the staff members of Wayne Akers Ford Dealer, but Yovonne Felix has exceeded the customer's needs with a combination of technical, communication, and customer service skill. More
by pedrolrojas23
Employees Worked With
January 13, 2025
Fair dealership been doing business with them for 20 plus years been some changes through the years but still good years been some changes through the years but still good More
by JRERRICKSON1
January 13, 2025
Very friendly courtesy caring explained everything detail keep him smile will like for him to be my service man again. keep him smile will like for him to be my service man again. More
by Church
Employees Worked With
January 12, 2025
Pleasant experience. Word, word word word word word word word word word word Word word Word, word word word word word word word word word word Word word More
by DRH0
Employees Worked With
