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This rating includes all service center reviews, with more weight given to recent reviews.
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2,922 Reviews of Wayne Akers Ford - Service Center
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September 11, 2024
Danielle was freaking awesome. We definitely recommend Wayne acres for two friends and family. Great experience came and picked the truck up and delivered when they were done cover We definitely recommend Wayne acres for two friends and family. Great experience came and picked the truck up and delivered when they were done covered a few. I was short FordPass reward points thanks guys for the great experience. More
by jjcranes1234
Verified Customer
September 11, 2024
Great customer service. Everything done well and promptly. Will use service department again. Good job. Everything done well and promptly. Will use service department again. Good job. More
by STACEYHERTZ1
Employees Worked With
September 11, 2024
First time at Wayne Akers and I was so impressed! ! Steve, took care of me!, only an oil change and tire rotation, and the service team took Great care of me, i appreciate this dealership and I will b ! Steve, took care of me!, only an oil change and tire rotation, and the service team took Great care of me, i appreciate this dealership and I will be back again and again! I felt like a rock star at Wayne Akers ford! More
by greggcarlsonwelliver
Employees Worked With
Steve the check in manager! I can’t remember his last name
September 11, 2024
Had an appointment for August 10, for torque converter replacement. Aug15,- advisor to talk to tech, no call back. Aug 19, received text, ordered part Aug 19- part received Aug 22- service advisor s replacement. Aug15,- advisor to talk to tech, no call back. Aug 19, received text, ordered part Aug 19- part received Aug 22- service advisor said next week Aug 27- tech completing 2 vehicles, start Aug 28. Aug 29- waiting on parts for two vehicles. Sept 4- drove over, told will start sept. 5. Sept 5- finally ready for pickup!!! Four weeks, all correspondence started by me. They would never return calls, emails, total lack of communication!! Done with Wayne Akers, I’ll go to Al Packer from now on!! More
by rickwells
Employees Worked With
Steven Sellick
September 10, 2024
Erik is fantastic! He always arranges my service appointment for my best convenience. I know I will always receive the absolute truth regarding the needs of my vehicle He always arranges my service appointment for my best convenience. I know I will always receive the absolute truth regarding the needs of my vehicle for proper maintenance. I know my vehicle always receives the best care. The technicians always do a wonderful job getting me out as quickly as possible with the best service More
by pamelahenderson7385
Employees Worked With
September 07, 2024
Didn’t find the problem. Took my truck without permission on way farther than needed Took my truck without permission on way farther than needed More
by jbm33178
Employees Worked With
September 07, 2024
This is hands down the best dealer I have ever worked with. They really care anout you. with. They really care anout you. More
by Marzio
Employees Worked With
September 06, 2024
Ben got me in and out in no time for my oil change and works package. works package. More
by KARENLA1230
Employees Worked With
September 06, 2024
Check in was easy, staff is very personable, work was done quickly as promised. I was very satisfied done quickly as promised. I was very satisfied More
by Karendress
Employees Worked With
