Wayne Akers Ford - Service Center

The worst dealership I have had the displeasure to work with. I have a defective roll up bed cover installed from the factory. It's broken and for the past 18 months I have been unable to get it replaced b with. I have a defective roll up bed cover installed from the factory. It's broken and for the past 18 months I have been unable to get it replaced because I can never get the dealer to fulfill it's obligation to provide any viable customer service. I have spoken to over half a dozen people at the dealership, they ALL say they will handle it. No one ever even returns my call, or follow up with Ford Motor Co it is an utter disgrace. Stay away from Wayne Akers ford. They only care about one thing... Their bottom line. More

Great customer service, very knowledgeable and always keeping the customer informed about the status of the car keeping the customer informed about the status of the car More

The worst dealership I have had the displeasure to work with. I have a defective roll up bed cover installed from the factory. It's broken and for the past 18 months I have been unable to get it replaced b with. I have a defective roll up bed cover installed from the factory. It's broken and for the past 18 months I have been unable to get it replaced because I can never get the dealer to fulfill it's obligation to provide any viable customer service. I have spoken to over half a dozen people at the dealership, they ALL say they will handle it. No one ever even returns my call, or follow up with Ford Motor Co it is an utter disgrace. Stay away from Wayne Akers ford. They only care about one thing... Their bottom line. There are several other options available. More

Eric greeted me with a smile. Listen while I explained why I was there. Kept me informed throughput the procedd.My car was ready when he said it would be. Listen while I explained why I was there. Kept me informed throughput the procedd.My car was ready when he said it would be. More

Erik is very knowledgeable and has a great customer service skills, he loves to make sure that his clients are satisfied with the service service skills, he loves to make sure that his clients are satisfied with the service More

Fast and friendly service waiting area clean that offers coffee with charging station for cellphone. offers coffee with charging station for cellphone. More

Erick was great and explained everything very clearly. Service was great and they got me in and out. Service was great and they got me in and out. More

Service was great, everything was explained in detail. They got me in and out quickly. They got me in and out quickly. More

Very nice & informative . Kept me informed on what is needed for my car .. appreciated him Kept me informed on what is needed for my car .. appreciated him More

Great service, got my car taken back for service quickly, and they finished before the expected time. and they finished before the expected time. More