3,193 Reviews of Wayne Akers Ford - Service Center
The process was extremely simple, and everyone was very personable to deal with. I was very impressed with the quality of the customer service. personable to deal with. I was very impressed with the quality of the customer service. More
I originally brought my truck in for a drive train issue according to the computer and ford, the tech on prem determined it was a pump that cools the charging unit for the batteries? Because of the part bei according to the computer and ford, the tech on prem determined it was a pump that cools the charging unit for the batteries? Because of the part being replaced not associated with my vin# which per for customer service was a clerical error. Your dealership required me to pay in full to get my truck based on ford stating I’d be 100% refunded, that did not happen as I was shorted $300.00. Following up after 9 months and 7 visits my check engine light is now off! Now I have per ford a known issue with the Bluetooth that does not have a repair at this time. More
Very good service on time very polite. Nanswered my concerns knew that exactly what to do Nanswered my concerns knew that exactly what to do More
Friendly service advisor that communicated the whole process. I was in and out fairly quickly. process. I was in and out fairly quickly. More
The truck had several issues. All of which were cleared up. I also used the pickup drop-off service. It was fantastic. Honesty it is a service that could keep me as a loyal cu All of which were cleared up. I also used the pickup drop-off service. It was fantastic. Honesty it is a service that could keep me as a loyal customer. The shop did great work and I didn't have to drive or sit in a waiting room. Love it!!! More
Very happy with the service of my vehicle. They found that I had inner worn front tires while working on my car. Thanks Ben and the Wayne Akers service team. They found that I had inner worn front tires while working on my car. Thanks Ben and the Wayne Akers service team. More
Service done within reasonable timeframe. Everyone was very helpful. Will return as needed for the next service. Everyone was very helpful. Will return as needed for the next service. More
Their service was good and it was very fast they where very nice and very honesr very nice and very honesr More
It was an absolute pleasure working with the team at Wayne Akers Ford this week. Wayne Akers Ford this week. More
Danielle is excellent at keeping me informed throughout the repair process. Megan and Nick were great at tge pick up and delivery of my vehicle. the repair process. Megan and Nick were great at tge pick up and delivery of my vehicle. More