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Wayne Akers Ford
Lake Worth, FL
4,509 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 AM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:30 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
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Showing 4,510 reviews
January 13, 2025
In December 2019, Ford released TSB 19-2365, attributing excessive oil consumption to specific conditions, particularly for some 2018-2020 F150 vehicles equipped with 5.0 L engine. I was not aware of this s excessive oil consumption to specific conditions, particularly for some 2018-2020 F150 vehicles equipped with 5.0 L engine. I was not aware of this significant problem when I purchased my 2020 F150 Lariat 5.0 L and noticed after driving it for a few miles that the engine was low on oil with no visible oil leak, and a sudden engine rattling noise. I have decided to go on The Wayne Akers' Website and read some of the reviews as well as some of the comments posted about this issue on different forums such as Ford F150 Forum, Ford-Truck.com, Just-Answer, Reddit/F150, etc. Looking for the right advice is when I decided to walk into Wayne Akers Ford Dealer in Lake Worth, Florida and talked to one of the service advisor Yovonne Felix who excel beyond my expectations explaining me in a very professional manner the steps like reprogramming the PCM system, Inspecting the engine for oil leaks and replacing the engine oil and filter, replacing the oil level indicator if necessary (longer dipstick) an oil level monitoring every 1000 miles, and potentially getting a software updated from Ford to adjust engine parameter. This is my second positive review I have made in response to my interaction with some of the staff members of Wayne Akers Ford Dealer, but Yovonne Felix has exceeded the customer's needs with a combination of technical, communication, and customer service skill. More
by pedrolrojas23
Employees Worked With
January 12, 2025
The sales man was very informative and had patience with us. And the insurance man was very helpful too. He took us through all the steps got a good rate. He is form Brooklyn . Ford dealership is the best. us. And the insurance man was very helpful too. He took us through all the steps got a good rate. He is form Brooklyn . Ford dealership is the best. I will send my friends there too. More
by NAINCAROL
Verified CustomerJanuary 12, 2025
Dealership is very clean and the staff is friendly and professional. Waiting area is very clean and the restrooms as well professional. Waiting area is very clean and the restrooms as well More
by SHELLMSOUTH
Employees Worked With
January 11, 2025
Great personal service. Nick and Willy are assets to the team. Danielle is excellent with communication and honesty. Phenomenal experience. Nick and Willy are assets to the team. Danielle is excellent with communication and honesty. Phenomenal experience. More
by Melmatters2
January 11, 2025
The service team try’s very hard to please, ford warranty or extended warranty sucks. They tell you that you will be remberised but only pay partial! Not right!!! or extended warranty sucks. They tell you that you will be remberised but only pay partial! Not right!!! More
by MY Girls RDX
Employees Worked With
January 11, 2025
I’ve been there a few times trying to figure out why my new truck tires are not wearing correctly and they cannot figure it out. Makes no sense. This is the dealer I bought it from. new truck tires are not wearing correctly and they cannot figure it out. Makes no sense. This is the dealer I bought it from. More
by CURT14
Employees Worked With
January 10, 2025
Es un excelente lugar donde la atención al cliente es exquisita con calificación de 100 exquisita con calificación de 100 More
by MAYITLCAMPOS67
January 10, 2025
Everyone at the dealership from our salesman Russ to the finance person were awesome to work with - I would highly recommend them all. finance person were awesome to work with - I would highly recommend them all. More
by TIPSTOOTOES
January 10, 2025
Alexis Fields was very knowledgeable and attentive to all my needs and concerns. I would definitely recommend her and Wayne Akers Ford my needs and concerns. I would definitely recommend her and Wayne Akers Ford More
by DRBMORAN
January 10, 2025
Only giving 3 stars for 2 reasons. I ordered this vehicle through Auto Advisors. I was told upon delivery I would be given an overview of the vehicle and all the functions. This did I ordered this vehicle through Auto Advisors. I was told upon delivery I would be given an overview of the vehicle and all the functions. This did not happen and honestly, I don't know what I have. The manual is useless and I haven't had the time to go on YouTube to see if I can see anything there. The other reason is when Wayne Akers showed up the first time, they delivered the wrong vehicle so they had to take it back to Lake Worth from Islamorada and make a second attempt to deliver the right vehicle. It would be nice if someone could reach out and walk me through the options in my car. More
by THERESAHENDRIX
Employees Worked With
George Hernandez from Auto Advisors
