Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
4,506 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

Directions

By Type

Showing 4,506 reviews

November 07, 2021

I've been patiently waiting for a decision from Wayne akers and Ford Motor company about my 2016 Ford focus recall issues..Hoping Ford will back their product....I certainly have to keep making my car pa More

by SWEETLES61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr.Benjamin service manager
Report | Print
Nov 08, 2021 -

Wayne Akers Ford responded

Thank you for your feedback. We are here to help you process your request but will need more information from you in order to successfully identify who you are so we can help things along. Please include your name, contact information, and nature of any issues to social@wayneakers.com so we can have one of our team members discuss the progress on your recall maintenance. Hope to hear from you soon.

Dec 02, 2021 -

SWEETLES61 responded

Thanks so much to Mr David Benjamin he helped me with my recall issues and did the repairs with help from Ford motor co. Thanks so much!!You truly came thru for me! Thanks Leslie Smith

Dec 02, 2021 -

SWEETLES61 responded

David Benjamin service mgr helped me with all my recall issues...thanks so much!He was awesome!!

November 06, 2021

As a customer since 1990, I am very happy with Wayne Akers Ford. The staff is great, thanks to everyone I've dealt with. Keep it up!! More

by gamy953
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pablo, Ken, Orlando
Report | Print
Nov 06, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 06, 2021

Best service anywhere.. knowledgeable cordial and efficient. Would recommend them to anyone and have done so. More

by fairygrandma000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Report | Print
Nov 06, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 05, 2021

Dealing with Wayne Akers was easy and efficient. I found the entire experience pleasant and helpful More

by BLUEBASS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Schultz Cesar, Rick Kennedy
Report | Print
Nov 05, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 05, 2021

Qa ssd's dmm MBA x CV de sac s ed gt ng f dad ffg gghhf More

by SCHEVEYFLASH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 05, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Have a wonderful day!

November 05, 2021

Easy to get an appointment, usually within a few days.Not happy with the recall having to bring in 2 times and still not fixed. More

by LITTLEBULL43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben in service
Report | Print
Nov 05, 2021 -

Wayne Akers Ford responded

Thank you for the positive review! If there is anything incomplete with repairs on your vehicle, please come by or contact us so we can schedule you to return and complete the repairs. Thank you.

November 04, 2021

They got me in and out in a timely manner. Fixed my tire issue and got me to work on time. Great people. More

by mark_home96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 05, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 04, 2021

At first, being an out of town buyer, the dealership didn’t seem to take me seriously as a buyer. I asked for information, pictures, etc. and was met with some hesitation and told to look at the website More

by GREG_GANOW
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Derrick Lawrence , Rick Kennedy
Report | Print
Nov 05, 2021 -

Wayne Akers Ford responded

Thank you for bringing this to our attention. First, we have to apologize that we missed the mark on providing 100% customer service and satisfaction. This is certainly the most important aspect of who we are and what our business is all about. Please let us continue to work with you to turn this situation around. We have already started by forwarding your feedback to our executive team for review and correction so that this does not occur in the future. If you should have any lasting concerns, please include your name, contact information, and nature of any concerns to social@wayneakers.com, and we will connect you with a team member to resolve them. Thank you.

November 04, 2021

One of the best service departments in Palm Beach, the most thorough there is - bar none!! More

by DVDBENJAMIN007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edriz
Report | Print
Nov 04, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 04, 2021

The service and Frank Neives was outstanding. I The service and Frank Neives was outstanding. I really like the Professional attitude of the workers at the dealership. I will bring my Mus More

by CSWORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Neives
Report | Print
Nov 04, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

1
...
404
405
406
...
451