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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
4,506 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,507 reviews

November 09, 2021

Service advisor Ben was great went far beyond the call of duty to get me in and out ASAP cannot say enough about his professionalism and kindness More

by CSTAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 09, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 09, 2021

Service Advisor must provide status to customer while waiting. Customer should not have to ask around often, especially when see no action taken on the car More

by Rudy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben, Rick Kennedy
Report | Print
Nov 09, 2021 -

Wayne Akers Ford responded

Thank you for providing us with your feedback. We do apologize for any inconvenience that you encountered relating to your vehicle's service but let us help you turn this situation around. Please include your name, contact information, and nature of any concerns to social@wayneakers.com and we will have a team member work towards a solution with you. Hope to hear from you soon.

November 09, 2021

All sales people were helpful and took their time to answer all questions. No one pressured us and gave us adequate time to make a decision More

by BAPBADBAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JP
Report | Print
Nov 09, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 09, 2021

I bought a 2016 transit connect. After a week I had a warning light appear. It was a wheel sensor that went bad. Edson and sales manager Scot took care of the problem without a single thought. It is a ca More

by VIFRANK50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edson salesman Sales Manager Scott
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Nov 10, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 09, 2021

Muy buen servicio por parte de yovanni , siempre nos ayuda , gracias por tu gran servicio More

by CAMPOS1420
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovanni
Report | Print
Nov 10, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! We will be here for any needs you should have in the future. Have a wonderful day!

November 08, 2021

Excelente Rápido y los representantes te tratan con amabilidad y buscan la manera de que uno salga satisfecho More

by DAVIDPGUTIERREZ
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 09, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 08, 2021

I have been coming to this dealership for the good part of six years now and I’ve never been disappointed with the quality of service I receive More

by Jacob Egnasher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geo and Ben
Report | Print
Nov 09, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 08, 2021

Dealership charged me $159 to check my car out after I thought it was a warranty issue. Gave me an invoice of $659 to fix the problem they found. I took my car back and went to the local mechanic. They ch More

by Anubis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Yovonne
Report | Print
Nov 08, 2021 -

Wayne Akers Ford responded

Thank you for providing us with feedback. We apologize if your expectations did not match your experience with us recently but are glad that you were able to get your vehicle serviced. We just hope that your local mechanic offers the same benefits and expertise as our technicians do at Wayne Akers. Some of those benefits include original equipment manufacturer parts, parts and labor warranties, clean, comfortable waiting areas with free Wi-Fi, and shuttle service to and from your home just to name a few. Also, our service associates have the right parts, tools and techs to help ensure your service is done correctly the first time. We hope to see you back sometime in the future. Have a great day!

November 07, 2021

Excellent work !!!!!!!!!!!!!we don’t need to write a lot to express a feeling ,app More

by Edbenony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian
Report | Print
Nov 08, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! We will be here for any needs you should have in the future. Have a wonderful day!

November 07, 2021

Muy bien atendido y muy a gusto como lo tratan a uno para tratar de q se lleve el carro More

by REINIELQUINTANA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ok, Rick Kennedy
Report | Print
Nov 08, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

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