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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
4,509 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,509 reviews

November 16, 2021

They identified the problem and pointed me in a direction to fix it. Even if it was with a different Ford dealership. More

by leon1103
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim
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Nov 16, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 16, 2021

On time service explanation was on target and easy to understand. Car returned very clean More

by RETDBPA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Russ, Rick Kennedy
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Nov 16, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

November 16, 2021

Very friendly and honest. My car was returned to me at the time I was promised. More

by GONZALEZDEBRA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James D
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Nov 16, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 16, 2021

Since new ownership, the attention to detail and service has gotten much better and everyone is so helpful and friendly! Thank you! More

by DVDBENJAMIN007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edriz
Report | Print
Nov 16, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 16, 2021

Good service and Teresa is excelente she help me I got happy they the best More

by RICELDA1978
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teresa
Report | Print
Nov 16, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 16, 2021

Great experience!! David our salesman had all the paperwork ready before we got there which helped make the experience an easy one. More

by RENE3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Willoughby, Rick Kennedy
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Nov 16, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 16, 2021

Totally seamless! Ordered my truck online. Mike, and Shawntal, kept me informed when it would be delivered daily. They were awesome and very helpful! I drove up from Miami, and they had all the paperwor More

by TECBOY696
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Corey, and Shawntal
Report | Print
Nov 16, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 16, 2021

Giovanny took the time to speak to me after a new battery was put in my car. I appreciated the manner in which he spoke to me about my car and work done. More

by OCEANTARY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 16, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 15, 2021

We have done business with Wayne Akers for many years Excellent Service and Care Look no further! More

by ELISHIVALIZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennise. And Ben
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Nov 15, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 15, 2021

Bad customer service I have Ever see they ask me for 82 Dollars just put a tag in the front and this is a didn’t told me in the beginning The guy so rude white me and told me I’m Cheap because I don’t want More

by ahmadabushalha
Recommend Dealer
No
Employees Worked With
Idk, Rick Kennedy
Report | Print
Nov 15, 2021 -

Wayne Akers Ford responded

Thank you for bringing this to our attention. We are very sorry to hear that you did not receive the top-quality customer service that you deserve from us. We are currently looking into this matter to identify and correct this behavior so that it does not occur in the future. If you should have any lasting concerns, please feel free to include your name, contact information, and nature of any concerns to social@wayneakers.com and a team member will discuss with you further. Thank you.

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