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Wayne Akers Ford

Lake Worth, FL

Overview
Employees
Reviews
Vehicles
4.5
4,509 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Contact Dealership

2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,510 reviews

November 18, 2021

I had an appointment to get my oil changed and tires rotated. The work was completed on time and at a reasonable expense. I appreciate that they didn’t try to cross sell services that I didn’t need. More

by Ford Owner - 2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 18, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 18, 2021

they put me in the exact car i wanted after going the extra mile for me to be able to get approved. Diego was amazing. the service center guy was great but forgot his name, he was about 45-50 years old, More

by Manion6471
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego, Orlando, Rick Kennedy
Report | Print
Nov 18, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 17, 2021

the dealer have good service the team is nice and make good service thank you for your help More

by jorgeconde1993.jdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 17, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

November 17, 2021

This place is great, i trust them with my car, however the 3 star review is for the constant emails/texts I've received since my last service. So there I've reviewed you can you please stop emailing me no More

by WWLINDNER91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 17, 2021 -

Wayne Akers Ford responded

Thank you for the feedback. We apologize for any inconvenience this has caused you. We will be happy to forward your feedback to the team to see if we can opt you out of emails and texts for the future. Please include your name, contact details, and specific request to social@wayneakers.com so we can identify who you are to process the request. Thank you.

November 17, 2021

Excellent service department. Staff friendly and knowledgeable. My service rep, Ben Buchanan is the best. More

by BENEDETTO11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
Report | Print
Nov 17, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

November 17, 2021

Had a great experience buying from Shawntal. She was very quick to respond with any questions i had. More

by LOY_THOR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawntal
Report | Print
Nov 17, 2021 -

Wayne Akers Ford responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Have a great day!

November 17, 2021

My spirit was very great. Yovonne, was very informative great personality help me well posted on how my vehicle was coming along. More

by James Dye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
Report | Print
Nov 17, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

November 17, 2021

Yovonne and the the tech Dave O. Took really good care of my truck and made sure everything was working properly before returning it to me. Thanks to them both I got my vehicle back in a timely mannner. More

by marcharies24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix and Dave Olivia
Report | Print
Nov 17, 2021 -

Wayne Akers Ford responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry. We are happy to welcome you to the family of customers that have had a similar experience such as yours. Best wishes!

November 17, 2021

The people that work there are nice. Went in for an oil change with an appointment, That took 3 hours and 45 min. I WAS PISSED... More

by niskey1337
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle , Rick Kennedy
Report | Print
Nov 17, 2021 -

Wayne Akers Ford responded

Thank you for providing us with your feedback. We are very sorry to hear that you had a lengthy wait for your vehicle's service; I can assure you that this is not the norm. We have forwarded your feedback to our team for review and correction so this does not occur in the future. If you can include your name, contact information, and nature of any concerns to social@wayneakers.com, we will be happy to speak with you. Hope to hear from you soon.

November 17, 2021

Doing great the employee are nice the place also beautiful I am so happy with wayne akers ford More

by LRS_0317
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Report | Print
Nov 17, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

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