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Wayne Akers Ford

Lake Worth, FL

4.5
4,521 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 4,521 reviews

December 03, 2021

I called to setup an appointment for an oil change, I was able to get a convenient day and time. They did let me know about how long it would take and I would say they stay close to the time line. Every one More

by SEBMARTIN328
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle
Dec 03, 2021 -

Wayne Akers Ford responded

We appreciate your 5-star response! Thank you for your time and kind words. We will be here for any needs you should have in the future. Have a wonderful day!

December 03, 2021

Danielle was Friendly and Efficent. Tech did a Quality job. More personable than the other Ford dealerships. I will always use you guys. Thank you. More

by greggt1965
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Dec 03, 2021 -

greggt1965 responded

Danielle was Friendly and Efficent. Tech did a Quality job. More personable than the other Ford dealerships. I will always use you guys. Thank you.

December 03, 2021

Dropped my car and the very next day was already diagnosed. They called me to let me know what was wrong and to request authorization to fix it for X amount of money (way lower than other quotes tha More

by Sole Sajn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, Rick Kennedy
Dec 03, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you the customer. We look forward to seeing you again soon. All the best!

December 03, 2021

Upon approaching the dealership , which this is our families 4th purchase here, we realized that we were most likely going to purchase a truck. After meeting with Shultz, who is amazing,we found our n More

by IJAMESCARROLL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Kennedy
Dec 03, 2021 -

Wayne Akers Ford responded

Thank you for your kind response! We always appreciate hearing positive feedback about your contact with our associates. We always ensure everyone in our organization has the same goal of providing the highest level of customer service possible. Have a great day!

December 03, 2021

I told the sales manager that I did not want a credit report run on my account I already had a loan approval from my credit union which every one knows are hard to beat. But no i was tricked into the fin More

by PD737
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Corely, Lauren,JP
Dec 03, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to provide us with feedback from your experience. We will be happy to have you coordinate with our executive team regarding this matter. In order for our associates to be able to reach you, please include your name, contact information, and nature of any concerns to social@wayneakers.com. Hope to hear back from you soon.

December 02, 2021

All the employees were wonderful. Everything was explained to me and were very trustworthy . I felt very comfortable there. More

by Peppermint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci and Jim and Lenny, Rick Kennedy
Dec 03, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 02, 2021

Yvonne is my guy at the service center and he went above and beyond to take care of me! I am very very happy with his service. More

by BFJT52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in body shop was very helpfull, Rick Kennedy
Dec 02, 2021 -

Wayne Akers Ford responded

Thank you for your response! We always strive to make sure your experience with us is not only positive but efficient as well. We welcome your return in the future. Have a great day!

December 01, 2021

Very long wait time advises to come early still waited 1hr and 30minutes more which wasn't right since they called to notify me the car was about to be done. The call I recieved was at 430 More

by Jenn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Na
Dec 01, 2021 -

Wayne Akers Ford responded

Thank you for providing us with your feedback, Jenn. We do apologize for the wait time you endured while on-site with us. We have included your feedback to the team for review and correction so this does not occur in the future. Thank you again and have a great day!

December 01, 2021

My car was sitting there for a month before they started working on my car giving me the around telling me weeks after week my cars gonna be done but it was never touched More

by ROMARIOCHARLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis, Rick Kennedy
Dec 02, 2021 -

Wayne Akers Ford responded

Thank you for taking the time to provide us with feedback on your situation, Mario. We do sincerely apologize that the repairs to your vehicle have not yet been completed but we can certainly help you in that process. We have included your information and feedback to our team for review and immediate action; they will be contacting you directly to address the matter. Have a great day!

December 01, 2021

I had a water leak in my trunk and took the car to WAF; the first visit didn't fix it and I had to take it back again, hopefully the second visit took care of the leak, we will soon see when it rains . More

by JOSEFEBLES1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovany
Dec 01, 2021 -

Wayne Akers Ford responded

We appreciate your 4-star response! We will be here for any needs you should have in the future. Have a wonderful day!

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