Wayne Akers Ford

After calling them for three days leaving messages or hitting option 2 on the auto attended, I decided to show up. At that point I was informed, even though this was the second attempt to fix a water lea hitting option 2 on the auto attended, I decided to show up. At that point I was informed, even though this was the second attempt to fix a water leak (that appears to be growing mold in my car) that Ford is no longer providing loaner cars and I would not get reimbursed for a rental. This came directly from the Service Manager Dave/David. When I asked to speak to the local district service manager for south florida, I was informed that he could not give out his phone number or email address. That I would have to contact Ford directly to arrange a loaner car. Left the dealership after wasting almost an hour, called the 800 number, spoke to a Quincy who is a big help and apologized for the inconvenience. He proceeded to reach out to an additional local dealership who has already arranged for service and loaner. This is my first time owning a Ford in 30 years, and probably my last. More

Best New Car Buying Experience in 40 years . Purchased a 2020 F 250 this week. The GM Diego, Sales Consultant Guy, and Finance Mgr. Randall are true professionals.. Great Customer service , no Hassles , G 2020 F 250 this week. The GM Diego, Sales Consultant Guy, and Finance Mgr. Randall are true professionals.. Great Customer service , no Hassles , Great Pricing, Fair and Honest ... You have to check these guys out before you buy a new Ford Vehicle .. John Doherty Boca Raton , FL More

Raspberry was very professional and easy. He was very knowledgeable in what we were looking for. The place was clean and organized. Very good experience. knowledgeable in what we were looking for. The place was clean and organized. Very good experience. More

I was pleased with my overall experience at Wayne Akers: sales rep was helpful but not overly aggressive. Would definitely recommend to anyone in the area. sales rep was helpful but not overly aggressive. Would definitely recommend to anyone in the area. More

i have bought 3 cars from wayne akers ford lake worth 2 new and 1 used the total dishonesty lack of common buss.practices is downright appalling the first new car broke down 4 times within 2 week new and 1 used the total dishonesty lack of common buss.practices is downright appalling the first new car broke down 4 times within 2 weeks returned the vehicle i was obligated to take another new car as a replacement ( the new one was a far cheaper model that the dealer refused to acknowledge the diff . i sued and won in court and was refunded the diff.. to get rid of this ford nightmare in order not to lose over 6.000 usd i traded it in on an older car at a loss. the car was FORD CERTIFIED. good luck with that. it is apparent ford has not learnt how to make a decent transmission as the "new" car has trans problems... small potatoes the service dept first denied the "certified" warranty then i was told they cannot take the car in for 2 /3 months as they were snowed in with tranny work. yesterday i was stuck on the road i called the service dept and was told they would get back to me.........well they never told me when what month what yr. i asked a dozen times for the door code and was given assurance "next time" that too never happened. i had to go elsewhere after waiting for 4 hours this is the very worst service save your money NEVER BUY A FORD AND NEVER TRUST WAYNE AKERS sadly one is obligated to list stars even 1 is too much. i see there are many 5 star ratings that is amazing as every time i went to WAYNE AKERS SERVICE i met others that were upset at poor service and overcharging More

Once again, 5 cars later! Still incomparable service Car #6!! I will NEVER go anywhere else to purchase e a car.. New, or Used, Diego (GM) knows his business better than ALL THE REST, and truly cares for Car #6!! I will NEVER go anywhere else to purchase e a car.. New, or Used, Diego (GM) knows his business better than ALL THE REST, and truly cares for the customer. As well, Guy (salesperson that looked after me) is equally as passionate about caring for the customer's needs, & desires. I couldn't be happier... AGAIN More

It just goes without saying--and, while it may sound a bit "corney and cheesey"; it is nonetheless the sincere and absolute truth--they're second to none when it comes to: Customer Service. These are ext bit "corney and cheesey"; it is nonetheless the sincere and absolute truth--they're second to none when it comes to: Customer Service. These are extremely professional people that DO give a hoot about YOU, as a person and Customer, and your car. L.J. Deakin & R.O. Deakin More

great deal trade in my 2008 f150 for a newer fx2 f150 it was a very pleasant experience the staff was very friendly and knowledgeable and very patience trade in my 2008 f150 for a newer fx2 f150 it was a very pleasant experience the staff was very friendly and knowledgeable and very patience More

Purchase of vehicle Recently I decided to replace my 2013 Expedition with an updated version. I had the pleasure of dealing with Mr. Russ Stegall in sales and the sa Recently I decided to replace my 2013 Expedition with an updated version. I had the pleasure of dealing with Mr. Russ Stegall in sales and the sales manager, Mr. Diego Torres. Both of these gentlemen were just that, gentlemen. Keeping in mind that to me car shopping is akin to water torture. I am not the ideal customer. In fact, if I had a twin, I would not deal with him! That being said, these two took their time and patience dealing with me. I also had the opportunity to renew my acquaintance with Mr. Chuck Coley, who was very helpful My hat is off to the sales department at Wayne Akers Ford. More