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Wayne Akers Ford
Lake Worth, FL
3,935 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 AM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:30 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
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Showing 3,935 reviews
August 13, 2021
Excellent customer service. Kudos to Shandall she was really good and always giving answers when needed kept inform of my car and the updates. I’ll be back to this dealer. really good and always giving answers when needed kept inform of my car and the updates. I’ll be back to this dealer. More
by PETERDJ8015
Verified CustomerEmployees Worked With
Rick Kennedy
August 13, 2021
I arrived at Wayne Akers Ford by my 11 AM appointment time on 8/12/21. Normally, service is a 1-hour wait. This time, I was told it would be a 2-hour wait. I said I'll take the shuttle. I was told by time on 8/12/21. Normally, service is a 1-hour wait. This time, I was told it would be a 2-hour wait. I said I'll take the shuttle. I was told by the attendant Michael he would see what he could do to shorten the wait time, But instead of 2-hours it took 2:26 minutes.....that was with an appointment! And I thought I would be out of there in 1 hour! & never came back to tell me it would be over a 2-hour wait. More
by frankd12
Employees Worked With
Rick Kennedy
August 12, 2021
I came to the dealership and was immediately greeted by Russ. My experience from that point on was nothing short of amazing. Russ was very knowledgeable when it came to my vehicle and the assistance he pro Russ. My experience from that point on was nothing short of amazing. Russ was very knowledgeable when it came to my vehicle and the assistance he provided was the best I’ve ever had with any dealership. The team at Wayne Akers were also just as impressive. They worked extremely hard and were very attentive to my needs. I will continue to come see Russ and the team at Wayne Akers Ford for my future purchases. More
by CHRISTATUM2323
Employees Worked With
Rick Kennedy
August 12, 2021
Had a great experience it was fast with no appointment great Lounge area with great customer service vehicle technicians were knowledgeable and are to pinpoint and correct issue . great Lounge area with great customer service vehicle technicians were knowledgeable and are to pinpoint and correct issue . More
by Fishing1974
Employees Worked With
Rick Kennedy
August 11, 2021
Quick and Easy!! Everyone was very professional and friendly. I live nearby and like to buy my cars at this dealership so I can walk to my cars check ups! friendly. I live nearby and like to buy my cars at this dealership so I can walk to my cars check ups! More
by STAR3
Employees Worked With
Jonathan
August 10, 2021
I appreciated to fact that David Benjamin, the service manager, had the service personnel member came to my home to fix my passenger side mirror. I'm 65 and it saved me a lot of frustration. Thank you for manager, had the service personnel member came to my home to fix my passenger side mirror. I'm 65 and it saved me a lot of frustration. Thank you for coming to my home and the person who came was very nice. More
by KMVOSS87
Employees Worked With
David Benjamin, Rick Kennedy
August 10, 2021
Great service. Definitely make an appointment so you can get taken care off quickly. Nice waiting room and coffee available. We walked around the showroom while waiting. get taken care off quickly. Nice waiting room and coffee available. We walked around the showroom while waiting. More
by noelanimk
Employees Worked With
Rick Kennedy
August 10, 2021
Fast great service. Took me immediately and called when the car was ready to be picked up. Will return to this dealership when I am ready to buy a new car. the car was ready to be picked up. Will return to this dealership when I am ready to buy a new car. More
by MYLANPD
Employees Worked With
Ben, Rick Kennedy
