Wayne Akers Ford

desde que compre mi primer auto Ford en 07/25/2005 esta ultima visita tuvo una diferencia que me desconcerto en cuanto al servicio al cliente de forma telefonica. El trato y atencion del Service advisor ultima visita tuvo una diferencia que me desconcerto en cuanto al servicio al cliente de forma telefonica. El trato y atencion del Service advisor Yovanne Felix, fue excelente, pero la atencion del Dealer cuando trate de comunicarme fue una experiencia horrible nadie contestaba el telefono, no habia operadoras cuando marcas el 0, y todos las extensions no se podia dejar mensajes de voz buzon lleno, algo que deben rescatar. More

Folks who know their stuff and do their best to solve your issues When parts unavailable they accommodated my schedule Overall great folks to work with your issues When parts unavailable they accommodated my schedule Overall great folks to work with More

During my experience Theresa was assigned to help me and she was wonderful. Everything got repaired on my car and I am very satisfied. She took the time to stay in contact with me throughout the day. When she was wonderful. Everything got repaired on my car and I am very satisfied. She took the time to stay in contact with me throughout the day. When it came time to pick my car up after the repairs I was not able to find a ride and Theresa set a ride up through the Ford dealership on the shuttle. Since my car was repaired the day after a holiday the shop was very busy. The Ford dealership stayed open after regular business hours so that I could get my car back. I was so pleased with the service I am planning on purchasing a new vehicle within the next year through this dealership because I was so pleased with the service. My current vehicle is older and has high mileage the repairs that were included would have cost me thousands of dollars and being a student I can not afford at this time. The dealership also went the extra mile and fully inspected the car and took notes of any issues that I also needed to keep an eye on. They even made a note that I needed new windshield wipers! My experience was above my expectations and I am a very happy and satisfied customer and will definitely be returning. More

Very punctual and pleasant Notified Frand that I was waiting for my vehicle and I waited approximately 1 hour. I was very pleased at the outcome waiting for my vehicle and I waited approximately 1 hour. I was very pleased at the outcome More

FANTASTIC experience as always. This is my third vehicle I’ve purchased and I wont go anywhere else! Thankful for the honesty and efficiency at this dealership! I’ve purchased and I wont go anywhere else! Thankful for the honesty and efficiency at this dealership! More

Prompt, efficient service provided by a friendly well trained staff. I’m very happy to have my car serviced there. And, the waiting lounge is very comfortable. trained staff. I’m very happy to have my car serviced there. And, the waiting lounge is very comfortable. More

The personnel was excellent , they were attentive to our requests snd found the perfect vehicle for us. They exceeded our expectation. Made sure we left happy . requests snd found the perfect vehicle for us. They exceeded our expectation. Made sure we left happy . More

The staff at Wayne Akers is very friendly and helpful. The interaction and process went very smooth. JP is very knowledgeable about the vehicle I purchased, which has been very helpful. The interaction and process went very smooth. JP is very knowledgeable about the vehicle I purchased, which has been very helpful. More

The personnel was excellent , they were attentive to our requests snd found the perfect vehicle for us. They exceeded our expectation. Made sure we left happy . requests snd found the perfect vehicle for us. They exceeded our expectation. Made sure we left happy . More