Wayne Akers Ford
Lake Worth, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 AM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:30 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
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Wayne Akers - Lake Worth, FL. My husband and I, have been purchasing, all our cars, from Wayne Akers Ford for years. The friendliness, knowledge, courtesy, and the fact of the sal My husband and I, have been purchasing, all our cars, from Wayne Akers Ford for years. The friendliness, knowledge, courtesy, and the fact of the salesman, not being high pressured, was just wonderful. Their Service Department, is top notch. We will continue, to purchase our cars, from Wayne Akers, for many years to come. More
Wayne Akers Service Dept. We've been bringing all our cars to the Service Dept, at Wayne Akers in Lake Worth, for years. The friendliness, knowledge, and expertise, of everyon We've been bringing all our cars to the Service Dept, at Wayne Akers in Lake Worth, for years. The friendliness, knowledge, and expertise, of everyone there, is always top notch. We will continue, to bring our cars here, for many years to come. Thank you for your great service. More
Customer Service isn't in their vocabulary. I've purchased several about 5 vehicles from Wayne Akers over the years but won't ever again. The past few experiences were problematic and the Sta I've purchased several about 5 vehicles from Wayne Akers over the years but won't ever again. The past few experiences were problematic and the Staff at Wayne Akers really don't follow through. From a title not being delivered on used vehicles, to the dealership running my credit many many times (isn't that criminal!) Dealing with Wayne Akers just isn't worth it. More
Agreed on price and financing on new car Saturday. 2,700 in rebates with 0% financing. They gave us a price of 425 a month. We confirmed the information. Went to pick the car up the next day, Sunday and in rebates with 0% financing. They gave us a price of 425 a month. We confirmed the information. Went to pick the car up the next day, Sunday and they said we misunderstood and can only do one or the other not both and changed our payments to $441 a month. How could WE have misunderstood if they gave us the number of 425 a month? SO we walked out without a car. We don’t do business with people who waste our time like that and who are unethical. We won’t be buying a Ford. More
I, Gloria Soto, took my car to get an oil change on July 13, 2013. They did an inspection and damage my air filter box and will not replace it. I, Gloria Soto, took my car to get an oil change on July 13, 2 13, 2013. They did an inspection and damage my air filter box and will not replace it. I, Gloria Soto, took my car to get an oil change on July 13, 2013. They did an inspection and damage my air filter box and will not replace it. The letter below is a letter that i have emailed to the director of sales "Charles Howell" and he will not pay for the part. He will only pay for the labor to repair the part. This is not acceptable. We should have to pay for any parts being that they were the last company to preformed the service work on my vehicle. More
I'm very saddened to report that my experience in your dealership was the most horrifying and scariest time in my life. Your finance manager Philip Edwardo made my experience at Wayne Akers complete your dealership was the most horrifying and scariest time in my life. Your finance manager Philip Edwardo made my experience at Wayne Akers completely negative and life-threatening. I have no choice but to contact Ford's corporate office and report his actions. The only saving grace about today was that my 2 and 1/2 year just left your dealership, had Mr. Edwardo treated us like that in front of my daughter I would've called the police. I met Mr. Edwardo for the first time when he informed me that the original "done" deal that was agreed upon with your salesman David Alla and JP was not to be. I simply voiced my frustration by stating that "your all unbelievable" wondering why both David Lala and JP insured myself and my wife that we would be garunteed a lease on the new Ford Edge. Mr. Edwardo just up and left the table. He left without reason and I had to have the secretary page JP to find out what was going on. I followed behind JP when JP asked Mr. Edwardo about leaving me alone at the table. It was at this moment that Mr. Edwardo flew off the handle and began berating me at full volume. He then moved closer to me in an effort to make his point clear. At this point both JP and your sales manager Juan Dominguez had to physically hold him back. Again as JP and Juan Dominguez were apologizing for Mr. Edwardo actions, Mr. Edwardo approached me in a demanding fashion, screaming to have me follow him to another office. I refused I was really feeling nervous and most of all unsafe. Juan tried in vain to calm Mr. Edwardo but he was enraged and at one point his face was the full color red. I'm a teacher and I always tell my students to report any wrongdoing to the administration. Juan & JP continued to apologize and I implored them to remember the actions of Mr. Edwardo. I had ask them both how they would feel and they both agreed that they too felt the situation was unsafe. I asked Juan Dominguez to help me and he only told me that during your monthly team meeting he will reprimand Mr. Edwardo. I feel Mr. Edwardo actions warrant more than a reprimand. I'm reporting Mr. Edwardo to you, corporate and the Lake Worth police/sheriff department. I can't stop replaying the events of today over in my head and I can't bring myself back to your dealership for fear of my safety. More
I originally requested a Toyota yaris but was told that the bank approved me for a focus instead. I accepted and signed the paperwork. They claimed that weren't receiving faxes I had notification went thro the bank approved me for a focus instead. I accepted and signed the paperwork. They claimed that weren't receiving faxes I had notification went through. So where are those important papers? I hand delivered them after driving 2 hrs to do so.I received a call asking for more documents a wk after they'd been turned in. After having the car over a month, they ask me to return it. Spot delivery? I did and the salesman says he will work on getting me reapproved. I ask for my deposit back which he tells me that i am entitled to...so does my lawyer.Then he tells to me that I shouldn't use my second job as income..so I wasn't approved. Now I'm pissed because it is taking them forever to get my refund and I need a car. Good luck if you go there. There should be a law against spot deliveries! More
E-bay purchase: Salesman stated the car I wanted was a stellar condition 1991 Corvette. To date I have spent $8,000 out of pocket to meet that description. The ad pictures taken were all favorable, but by stellar condition 1991 Corvette. To date I have spent $8,000 out of pocket to meet that description. The ad pictures taken were all favorable, but by willful omission there were none of those showing the faults. The salesman stated that they inspect their cars and replace anything less than 50% serviceable. Examples: The wipres did little more than streak and the rear brakes had 5% and the front 40%. The car hauler who brought this car to me in Connecticut noted 30 body faults and two rips on the convertible top. They notarize signatures in your absence and after three months and two letters they finally refunded a measily $3.00 because they overcharged me on the tax. To remove old plates one has to take off screws, upon delivery there were none, how cheap is that? They have you sign a contract giving up your right to a jury trial and state that instead they pay for arbitration. Then they denied me arbitration because my complaint was after 90 days, but the final contract was signed well within that time limit which limit is not specified in any document I ever received. They also stated that I purchased an as is condition car. However the Warrantee has wording that states unless otherwise indicated below, not the box below, just below. I wrote words on the contract: Salesman Anthony Bennett states: Vehicle in excellent mechanical and physical condition and roadworthy. They signed the document, but will not acknowledge those words. My advice is to buy your car from a dealer who sees you as a customer not prey. More