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Wayne Akers Ford

Lake Worth, FL

4.5
3,683 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction. You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee. Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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2000 10th Ave N

Lake Worth, FL

33461

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Showing 3,683 reviews

July 26, 2021

There was a serious lack of attention given to me as I was trying to check my vehicle in. After an hour and a half I realized my truck was parked back at the service entrance. No one came to tell me it wa More

by WOOD.BRIAN09
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike, Rick Kennedy
Jul 29, 2021 -

Wayne Akers Ford responded

We greatly appreciate you reaching out and would like to apologize for any inconvenience that has occurred for you. This is certainly not our goal, as we aim to provide each person with the absolute best in customer service, and we are disappointed when this is not the case.

July 26, 2021

Everyone was fine the only problem was l had to call the service department 6 times or more to get someone to answer my calls More

by MISSS5320
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank
Jul 29, 2021 -

Wayne Akers Ford responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

Jul 29, 2021 -

MISSS5320 responded

Now the job would be perfect if my 2020 Service Manual that disappeared during my first oil change with a replacement cost of $120 would be returned to me

July 26, 2021

My service advisor Ben Buchanan and his team are absolutely amazing! They always take excellent care of my car and provide updates and recommendations as needed. Thank you for always take great care More

by mac691
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Buchanan
Jul 29, 2021 -

Wayne Akers Ford responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

July 22, 2021

I am very happy with the service I received. Yovonne Felix was immensely helpful, providing information and answering all my questions about how best to keep my Ford Explorer running at its optimum leve More

by COACHJIM9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yovonne Felix
Jul 29, 2021 -

Wayne Akers Ford responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

July 22, 2021

Excellent service and honesty. All the employees were outstanding (Salesman JP, Sales Managers Ken Gross and a Diego Torres and Finance Director Dave Lalla. A Plus! More

by CFEVANS03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Gross and Dave Lalla , Mike Dickman
Jul 29, 2021 -

Wayne Akers Ford responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

Jul 30, 2021 -

CFEVANS03 responded

Outstanding!

July 21, 2021

I am very happy with the service I received. David Benjamin helped me to get my car in for service and the young lady who then took over kept in informed as to what was found to be wrong an what the c More

by dcassese
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Benjamin and Delci
Jul 29, 2021 -

Wayne Akers Ford responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

July 19, 2021

The people in the service department are very helpful. It’s a very nice environment and everyone is friendly. Things get done in a timely manner. More

by ASHLEY.KAPLAN29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariel Gonzalez
July 19, 2021

I am very happy with the service I received from Frank and Ben after I had my car towed there because I couldn't start it. It starts right up now and runs so well - I love my Ford Mustang and it is like More

by JACQUELINEBLOOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, Ben - Excellent
Jul 29, 2021 -

Wayne Akers Ford responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

July 19, 2021

Polite,courteous, helpful,respectful,friendly,quality vehicles,I would definitely recommend dealership to friends and family service is quick problems solved without problems.salesman was without profess More

by JPHILC12345@GMAIL.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edison, James
Jul 29, 2021 -

Wayne Akers Ford responded

Thank you so much for taking the time and leaving us such positive feedback! We are here to serve you with anything that you need with the best customer service you can find in the industry. Thank you for your trust and we hope to see you again soon!

Jul 29, 2021 -

JPHILC12345@GMAIL.COM responded

The salesman was very knowledgeable professional helpful courteous

July 19, 2021

I dealt Jefferson Joseph. This is third vehicle we bought from him. With present circumstances of inventory he work extremely hard for us to get our Truck. He was unbelievably helpful. I recommend More

by CLARKE2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dickman
Jul 29, 2021 -

Wayne Akers Ford responded

We always strive to go above and beyond to make sure every need of our customers are met. Thank you for taking the time to leave us positive feedback and we look forward to seeing you again!

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