Wayne Akers Ford

wayne acres gave my car a virus! I was having problems with my brake lights I took my ford f150 to Wayne Akers Ford on Memorial Day and came out with a non working non drivable vehicl I was having problems with my brake lights I took my ford f150 to Wayne Akers Ford on Memorial Day and came out with a non working non drivable vehicle 4 days later! that now a new mechanic has told me has been infected with a virus in the computer! and will cost thousands of dollars to repair which is not worth it because my car is from 1999. Thanks to wayne acres I now have to buy a new car! But if definitely wont be from them! Never going there again!!!! I went in with a brake light problem came out with car cancer! More

The Worst Dealership in the Lake Worth Area, STAY AWAY Alert The Sales & Finance Dept. starts off OK but once they get your Money from your Bank the Friendliness & Service changes very quickly. Service Dept. d The Sales & Finance Dept. starts off OK but once they get your Money from your Bank the Friendliness & Service changes very quickly. Service Dept. doesn't know how to treat their customers, Finance Dept. is just as Bad, once your check clears. Would NOT Ever use this Dealership again or even recommend them. In fact, I sold my one year old 2013 Ford Fusion because of this Service Dept. because of how my wife and I were treated, and now I can't get my money back from the Finance Dept. after waiting for over 6 weeks now on the cancellation of my extended warranty plan, which is refundable (pro-rated refund) by law if not used. Car was only one year old and 10K miles on it. Stay away from this Dealership, stay away as far away as possible. More

Wayne Akers - Lake Worth, FL. My husband and I, have been purchasing, all our cars, from Wayne Akers Ford for years. The friendliness, knowledge, courtesy, and the fact of the sal My husband and I, have been purchasing, all our cars, from Wayne Akers Ford for years. The friendliness, knowledge, courtesy, and the fact of the salesman, not being high pressured, was just wonderful. Their Service Department, is top notch. We will continue, to purchase our cars, from Wayne Akers, for many years to come. More

Wayne Akers Service Dept. We've been bringing all our cars to the Service Dept, at Wayne Akers in Lake Worth, for years. The friendliness, knowledge, and expertise, of everyon We've been bringing all our cars to the Service Dept, at Wayne Akers in Lake Worth, for years. The friendliness, knowledge, and expertise, of everyone there, is always top notch. We will continue, to bring our cars here, for many years to come. Thank you for your great service. More

Customer Service isn't in their vocabulary. I've purchased several about 5 vehicles from Wayne Akers over the years but won't ever again. The past few experiences were problematic and the Sta I've purchased several about 5 vehicles from Wayne Akers over the years but won't ever again. The past few experiences were problematic and the Staff at Wayne Akers really don't follow through. From a title not being delivered on used vehicles, to the dealership running my credit many many times (isn't that criminal!) Dealing with Wayne Akers just isn't worth it. More

I found the staff to be very helpful. I was shown the cars in my price range and John helped me determine the best for me. Thanks so much. cars in my price range and John helped me determine the best for me. Thanks so much. More

Agreed on price and financing on new car Saturday. 2,700 in rebates with 0% financing. They gave us a price of 425 a month. We confirmed the information. Went to pick the car up the next day, Sunday and in rebates with 0% financing. They gave us a price of 425 a month. We confirmed the information. Went to pick the car up the next day, Sunday and they said we misunderstood and can only do one or the other not both and changed our payments to $441 a month. How could WE have misunderstood if they gave us the number of 425 a month? SO we walked out without a car. We don’t do business with people who waste our time like that and who are unethical. We won’t be buying a Ford. More

I, Gloria Soto, took my car to get an oil change on July 13, 2013. They did an inspection and damage my air filter box and will not replace it. I, Gloria Soto, took my car to get an oil change on July 13, 2 13, 2013. They did an inspection and damage my air filter box and will not replace it. I, Gloria Soto, took my car to get an oil change on July 13, 2013. They did an inspection and damage my air filter box and will not replace it. The letter below is a letter that i have emailed to the director of sales "Charles Howell" and he will not pay for the part. He will only pay for the labor to repair the part. This is not acceptable. We should have to pay for any parts being that they were the last company to preformed the service work on my vehicle. More

I'm very saddened to report that my experience in your dealership was the most horrifying and scariest time in my life. Your finance manager Philip Edwardo made my experience at Wayne Akers complete your dealership was the most horrifying and scariest time in my life. Your finance manager Philip Edwardo made my experience at Wayne Akers completely negative and life-threatening. I have no choice but to contact Ford's corporate office and report his actions. The only saving grace about today was that my 2 and 1/2 year just left your dealership, had Mr. Edwardo treated us like that in front of my daughter I would've called the police. I met Mr. Edwardo for the first time when he informed me that the original "done" deal that was agreed upon with your salesman David Alla and JP was not to be. I simply voiced my frustration by stating that "your all unbelievable" wondering why both David Lala and JP insured myself and my wife that we would be garunteed a lease on the new Ford Edge. Mr. Edwardo just up and left the table. He left without reason and I had to have the secretary page JP to find out what was going on. I followed behind JP when JP asked Mr. Edwardo about leaving me alone at the table. It was at this moment that Mr. Edwardo flew off the handle and began berating me at full volume. He then moved closer to me in an effort to make his point clear. At this point both JP and your sales manager Juan Dominguez had to physically hold him back. Again as JP and Juan Dominguez were apologizing for Mr. Edwardo actions, Mr. Edwardo approached me in a demanding fashion, screaming to have me follow him to another office. I refused I was really feeling nervous and most of all unsafe. Juan tried in vain to calm Mr. Edwardo but he was enraged and at one point his face was the full color red. I'm a teacher and I always tell my students to report any wrongdoing to the administration. Juan & JP continued to apologize and I implored them to remember the actions of Mr. Edwardo. I had ask them both how they would feel and they both agreed that they too felt the situation was unsafe. I asked Juan Dominguez to help me and he only told me that during your monthly team meeting he will reprimand Mr. Edwardo. I feel Mr. Edwardo actions warrant more than a reprimand. I'm reporting Mr. Edwardo to you, corporate and the Lake Worth police/sheriff department. I can't stop replaying the events of today over in my head and I can't bring myself back to your dealership for fear of my safety. More

Great service but played with pricing was advertised at 22,500 sold at 26,000, not happy with extra cost but got the car anyhow 22,500 sold at 26,000, not happy with extra cost but got the car anyhow More