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Wayne Akers Ford
Lake Worth, FL
4,496 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 AM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:30 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
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Showing 4,496 reviews
Verified Customer
March 08, 2025
Overall satisfied with my experience. They treated my car nice and saved me money. So i am thankful. They treated my car nice and saved me money. So i am thankful. More
by Johnathan wilson
Employees Worked With
March 08, 2025
Disappointed that my call was answered by an AI generated voice system. Not at all helpful for the maintenance I requested. Had to talk to a real live person to get usual excellent customer service. Also had voice system. Not at all helpful for the maintenance I requested. Had to talk to a real live person to get usual excellent customer service. Also had to wait 8 hrs at dealership before being told my car wouldn't be done until next day. Did appreciate the Uber lift. In business my motto has always been :under promise and over deliver" was a bit disappointed that I had to wait that long. Otherwise workmanship and customer service rep was outstanding. More
by zonal007
March 08, 2025
Mobile service did a wonderful job servicing my vehicle. Very professional and took only a short time Very professional and took only a short time More
by XRIVERA0422
Employees Worked With
March 08, 2025
Kiana, my service rep was very helpful and courteous is she kept me informed and I appreciate her assistance. She’s a very good employee. she kept me informed and I appreciate her assistance. She’s a very good employee. More
by Gohart25
Employees Worked With
Keana in service department
March 08, 2025
A pleasant experience from Ben explaining and keeping me informed about the repair to the cashiers handling of payment. informed about the repair to the cashiers handling of payment. More
by tince106
Employees Worked With
March 08, 2025
The service center reps leave a little to be desired. Prior to calling a customer to tell them the parts are not covered (after you verified they have the ultimate coverage) you should call the company t Prior to calling a customer to tell them the parts are not covered (after you verified they have the ultimate coverage) you should call the company to clarify. Putting the customer through unnecessary stress is not ok. The girls at the payment desk are great! More
by Caryn
Employees Worked With
March 07, 2025
Service agent Kiana was very helpful and courteous. She’s an excellent employee. she was very courteous and helpful, and I appreciated her assistance She’s an excellent employee. she was very courteous and helpful, and I appreciated her assistance More
by Gohart25
Employees Worked With
Keana Barthellemy
March 06, 2025
Advisors professional, clean dealership. only concern, no one there to greet and direct you on arrival. only concern, no one there to greet and direct you on arrival. More
by YOVONNEFELIX
Employees Worked With
March 06, 2025
After more than a month waiting for the parts made me go 3 times. After going three times the issues wasent solve. First time told me they order the wrong parts. Second time told me they need to order other 3 times. After going three times the issues wasent solve. First time told me they order the wrong parts. Second time told me they need to order other replacement part. Third time only change one broken part but not repair o replaced the scratched window. There’s no communication between the areas. For me going three times made me change my job schedule and costs afforded by myself. They don’t have loaner or any shuttle home. I live 40 minutes from the dealer. I’m not happy with Wayne Akers. It’s sad to feel that way but it is what it is More
by NEWDAYPOOLANDSPA
