Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Wayne Akers Ford
Lake Worth, FL
4,477 Reviews
Welcome to Wayne Akers Ford, Where customer service is our passion! Here at Wayne Akers every employee is dedicated to providing world class customer service. That is why we continue to improve every day and maintain a "whatever it takes" attitude. We feel that buying or leasing a vehicle should be easy and hassle free. Simply put we are dedicated to your complete satisfaction.
You, our customers and friends are ultimately at the heart of all that we do. We strive day in and day out to constantly exceed your expectations. Our state of the art facility is designed for your comfort, from our beautiful customer lounge to Free WiFi and coffee.
Please take some time, browse around our website, and get to know us. If at anytime you have any questions or comments, please do not hesitate to contact any of our employee partners empowered to do "whatever it takes" to make your experience exceptional. We look forward to seeing you soon so that we may personally welcome you to the Wayne Akers Family!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 AM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:30 PM - 5:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday 7:00 AM - 1:00 PM
Filter Reviews by Keyword
By Type
Showing 4,477 reviews
May 11, 2025
Ben Anderson is my service advisor at Wayne Akers Ford service. Always an excellent experience, in and out in no time, however becoming more disappointed with the price of the oil changes since I don’t ne service. Always an excellent experience, in and out in no time, however becoming more disappointed with the price of the oil changes since I don’t need tire rotations since my tires are staggered, It’s a four cylinder Mustang Ecoboost. ( less oil.) I’m tired of asking for some kind of a break on price. Feels like I am begging. Unfortunately may have to look elsewhere for my next oil change/ service in the future. Also I didn’t realize that they have a 3% increase on credit cards charge therefore, I don’t carry $100 cash with me. $101 out the door for a 4-cylinder oil change. I didn’t bother Ben (advisor) with all this cause he was slammed with writing up service tickets for people. He was and is always awesome/ great but they are short staffed. Not service advisor’s fault. Owners should have some kind of loyalty discount, been using them for four different Fords for 12 years. More
by JM
Verified Customer
May 10, 2025
My advisor BEN is the best of the best he makes the difference #1 amazing difference #1 amazing More
by juliorentas22
Employees Worked With
May 09, 2025
Ben was professional, listened to me, and texted as soon as it was ready, which was right when I expected it. Thanks! as it was ready, which was right when I expected it. Thanks! More
by lisa_jarnot
Employees Worked With
May 08, 2025
Great customer service! Took care of my vehicle & gave it back to in a timely manner! Great attitude & was helpful. Took care of my vehicle & gave it back to in a timely manner! Great attitude & was helpful. More
by Kevin Caceres
Employees Worked With
May 08, 2025
Yankiel was disrespectful and impolite Dealer does not provide shuttle service when car is held overnight to bring the customer home. provide shuttle service when car is held overnight to bring the customer home. More
by lumisava
Employees Worked With
May 07, 2025
Purchased my 2001 Lightning here. Ben Buchanon has been my service advisor since then. Excellent to work with . Ben Buchanon has been my service advisor since then. Excellent to work with . More
by mikeborino
Employees Worked With
May 07, 2025
The staff is very polite, Steve the advisor updated me n the progress of repairs the progress of repairs More
by rizbajwa22
