Watson's Manistee Chrysler - Service Center

Service department is extremely disorganized and uninvolved. Just getting a somewhat straight answer resembles an interrogation. uninvolved. Just getting a somewhat straight answer resembles an interrogation. More

Five star service. Watsons is always very accommodating. All employees are kind and personable. I appreciate all they do and thank you for always putting your customers first. All employees are kind and personable. I appreciate all they do and thank you for always putting your customers first. More

Excellent customer service. Friendly and very apologetic for a small glitch that occurred when ordering my snow tires. It is wonderful to see that all Watson locations are the best. for a small glitch that occurred when ordering my snow tires. It is wonderful to see that all Watson locations are the best. More

Very fast and friendly service. Lisa was great to work with. Great deal on tires. Will definitely be back again for my next new truck. with. Great deal on tires. Will definitely be back again for my next new truck. More

Just wonderful. When you stay with a dealership and maintain a relationship, you feel good to know that your needs are being taken care o and never be a stranger. The When you stay with a dealership and maintain a relationship, you feel good to know that your needs are being taken care o and never be a stranger. The staff is just wonderful. More

Not very good at all Took van in under warranty and now say I owe 1600. And leaving car less as they wont let me have my van. Now gonna lose my job and so is my wife. Than Took van in under warranty and now say I owe 1600. And leaving car less as they wont let me have my van. Now gonna lose my job and so is my wife. Thank u watsons for getting me fire from a job I have had and a great career More

Great service! Rear glass busted out of my Dodge pickup. They went out of their way to help me contact Safellite and store my truck out of the rain as I was far fro Rear glass busted out of my Dodge pickup. They went out of their way to help me contact Safellite and store my truck out of the rain as I was far from home. Everyone there was great-Todd and a service lady gave me extra attention. Thank you for going the extra mile! More

Pretty much everyone here is outstanding to work with I bought a brand new Jeep last fall from these guys. Jeff Potts was my salesperson and he was a pleasure to work with. They gave me a good deal (bet I bought a brand new Jeep last fall from these guys. Jeff Potts was my salesperson and he was a pleasure to work with. They gave me a good deal (better than other places I went to downstate), I'm sure I could have spent less elsewhere if I really wanted to or if I had tried to play the dealers off each other, but I am more interested in doing business with a place that cares about its customers first and foremost. Boy I sure am glad I did. I have had some issues with my new vehicle, in my opinion too many for such a new and expensive vehicle (I ordered it new, so the vehicle troubles have ZERO to do with the dealership). However, from the sales manager Charlie Ludwig to the service manager Todd Jados and every single employee I've worked with in between (Jason, Lisa, Eric, Adam, Mike, Ryan, Brant, pretty much everyone) I've received nothing but the very best service one could expect. They did (and are doing) everything they can to help resolve my vehicle troubles, even going to far as to let me take a free loaner car downstate where I live for over a week and fitting me into their busy schedule on Saturdays. I even would like to throw a shout out to the Ludington Watson's, as they went out of their way to assist me during all of this. Clearly, Watson's ownership does something right, because I have yet to deal with an employee of theirs who doesn't show anything but the highest respect and attention to their customers. Even though I live 150 miles away, and even though I am slightly soured on the Jeep brand at the moment, I can't see any reason to hesitate buying from Watson's. More