Watson Chevrolet - Service Center

Brought my car in for service. When they delivered it back I noticed a small dent at the bottom of the door frame. Both the service rep and service manager looked at it. They noted that it wasnt on thei back I noticed a small dent at the bottom of the door frame. Both the service rep and service manager looked at it. They noted that it wasnt on their walk around sheet they do at the beginning and said they would take care of it. The service manager said he'd arrange it with the body shop and contact me to set it up. They never contacted me. I emailed both the service rep and service manager as well as left them each a voice message.. They again never replied. Very poor poor service. More

Watson gave me an estimate for body work of about $1100. I took the car in, and after nearly two days they called and said it would be $500 more. This was pretty superficial damage, no new parts, only lab I took the car in, and after nearly two days they called and said it would be $500 more. This was pretty superficial damage, no new parts, only labor and paint. When I refused, they tried to talk me into paying it because the car was supposedly disassembled. I can understand a small change to an estimate, but a 50% increase was bait and switch. More

I have taken my 2003 Malibu in a couple of different times for different problems and dealt with Mike Droubie each time. I found Mike to be very professional and knowledgable. He was very nice and fri times for different problems and dealt with Mike Droubie each time. I found Mike to be very professional and knowledgable. He was very nice and friendly. It was a great pleasure and comfort to have Mike help me with the repairs. He eased a stressful situation for me. I definitely felt like I was in good hands with Mike. The repairs were handled in a timely manner and were true to what Mike had explained to me and price quoted. One repair was even a little less than what was quoted. A serious problem was also found and caught before it became an engine replacing problem. I will definetly recommend Mike and Watson to my friends, and I will be back. More

I have been taking my car to Watson Chev for years now. I have been taking my car to Watson Chev for years now. Every time I go in i am met with a friendly face and a great attitude. They are always profe I have been taking my car to Watson Chev for years now. Every time I go in i am met with a friendly face and a great attitude. They are always professional and curtious. Most important though is the level of trust they have built with me. I feel confident that they have never tried to sell me anything my car didn't need, i have always been givin accurate quotes, been kept informed on the progress and my car has always been repaired in a timely manner. I also appreciate the fact that Mr Droubie doesn't treat me like the "dumb female" that knows nothing about cars!!! More