Watson Chevrolet - Service Center

this place is abysmal. made an appt to have my oil change on line. they sent me three confirming emails, got there and the service guy told me they didn't have my appt and that on line appts go to a big hole on line. they sent me three confirming emails, got there and the service guy told me they didn't have my appt and that on line appts go to a big hole. have tried calling service several times to make an appt, they can't even answer the phone. absolutely horrible. More

Purchase went as usual. I have been a leasing customer for over 30 years in 3 different states. Dodge,Honda,Toyota,Hayndai,and now Chevrolet. Now a simple oil change at this dealership is absolutely rid for over 30 years in 3 different states. Dodge,Honda,Toyota,Hayndai,and now Chevrolet. Now a simple oil change at this dealership is absolutely ridiculous. With an appointment is 3 hours wait??? Last week I wasn't on the schedule, even though I had the email confirmation with me. It was going to be 3 hours then, so I made another appointment for today. I was on the schedule and told 3 hours again. Really??? Guess I could have lost only 1 day of time with you, instead I lost 2. Maybe you should have just let me know it's always going to be a 3 hour wait! More

Watson Infinit Chevrolet is the best. I have had 9 Infinitis. I clipped a boulder by my mail box and left a crease in front panel. I was sure I was doomed to big body shop bill, days, without a car Infinitis. I clipped a boulder by my mail box and left a crease in front panel. I was sure I was doomed to big body shop bill, days, without a car and having to rent.. No. Art Robles at body shop took it back for 10 minutes and popped the panel back out. I will always buy cars and service there. Freindly, professional, and always get the job done. More

Bad business Service department is always at a outstanding level. The financial department is another story. No customer likes it when lied to and for them to atte Service department is always at a outstanding level. The financial department is another story. No customer likes it when lied to and for them to attempt to cover up a lie with another lie. More

Service Department We are always treated courteously, when arriving, the vehicle is complete on time and the work performed is correct. Peter Hindley, our service advis We are always treated courteously, when arriving, the vehicle is complete on time and the work performed is correct. Peter Hindley, our service advisor is professional and courteous. He is an excellent representative of your service department. More

Dishonest dealership They said that I needed universal cv on my drive shaft. This was after I asked them to check it out after repair from their Collision Center over $70 They said that I needed universal cv on my drive shaft. This was after I asked them to check it out after repair from their Collision Center over $700 for the CV joints. I decided not to get it done and have it checked out from someone else. They had reduced the price on other items I had them do windshield wiper blades that I didn't ask for a replacement of a bulb that they didn't do but charge me for other bowls that they replaced. I wouldn't take my truck back there if they were the last dealership in Tucson. After speaking to the sales manager he said he would reduce the cost of the repair in the CV joints by $250 now I know why I didn't need them they just wanted to make money More

Cool Summer Service The service department took care of everything, even washing my car after servicing my A/C. I only had to sit in a waiting area with 72-degree aircon The service department took care of everything, even washing my car after servicing my A/C. I only had to sit in a waiting area with 72-degree airconditioning and plenty of cool water, coffee (if you're into that) reading the newspaper and looking at all the new Chevrolet models. More

Good job Watson Chevrolet, as always. I was treated respectfully, prices were fair, work was done timely. Jesse kept me in the loop regarding time and my insurance coverage. No issues or c I was treated respectfully, prices were fair, work was done timely. Jesse kept me in the loop regarding time and my insurance coverage. No issues or concerns. More

Same Day Part Replacement I was able to get a part same day and it was installed at the time I was asked to come in. Very efficient and professional service. I was able to get a part same day and it was installed at the time I was asked to come in. Very efficient and professional service. More

Great Service! I bought a used car here that is not a Chevrolet and I took my car in for service and the staff was so helpful and professional. My car was finished I bought a used car here that is not a Chevrolet and I took my car in for service and the staff was so helpful and professional. My car was finished when they said it would be and I was checked in and out very quickly. Everyone I was in contact there really cares about their customers. Bo Watson cares that customers are happy and it shows with all of staff there. More