Washington Hyundai

Good experience! Dave Fournier was very helpful in every way and made our buying experience very good! We left feeling well informed and good about our purchase! Ray Dave Fournier was very helpful in every way and made our buying experience very good! We left feeling well informed and good about our purchase! Ray Wojcik was the finance manager and he also was very informative and helpful. Also, the rest of the staff on hand were all friendly and our overall experience was a good one! More

Inept service and management I had my 2013 Elantra inspected at Washington Hyundai/Auto Mall on 8/17/2015. It had 5662 miles on it. I installed winter tires on it today 10/25/2015 I had my 2013 Elantra inspected at Washington Hyundai/Auto Mall on 8/17/2015. It had 5662 miles on it. I installed winter tires on it today 10/25/2015 and it now has 5997 miles on it. I had a very hard time in loosening the lug nuts. I tried standing on a 16 inch long xxxxxxx and the nuts would not loosen. I weight over 200 lbs. and that means that those nuts were torqued to over 200 ft.-lbs. The owner’s manual (page 6-18) would have those nuts torqued to 65-79 fl-xx. I finally had to use a floor jack to apply enough torque to loosen the nuts. I have photos and videos. I do not believe that the car is safe to drive considering that the nuts were so badly over torqued. They did the same thing last year but not as bad. I specifically asked them to use a torque wrench and caution when I dropped the car off for the inspection. They obviously did not do that. I complained to the dealership and the Manager, Gary Flannery, denies that they have a problem and will not return my call or emails. More

great Very professional and friendly atmosphere with no pressure to buy. Explained our wants and needs and were provided with a brand new car that fit our p Very professional and friendly atmosphere with no pressure to buy. Explained our wants and needs and were provided with a brand new car that fit our price range. More

Best experience I've had when buying a car from a dealership Was very happy and pleased with every aspect of buying a car. Randy was very helpful but not pushy. He took care of everything that I needed and had Was very happy and pleased with every aspect of buying a car. Randy was very helpful but not pushy. He took care of everything that I needed and had it done in a timely manner. More

Will not be back If you're reading this do not take any price they give you as final until they hand you the bill of sale to sign. Be very wary of any payment plans th If you're reading this do not take any price they give you as final until they hand you the bill of sale to sign. Be very wary of any payment plans they offer, and always double check the bank's insurance coverage policy before you accept their financing as it may cause your insurance rates to increase without warning or notification. More

exceptional, outstanding, knowledgeable, no pressure sales The dealership and staff were wonderful to work with. They were knowledgeable, friendly and did not pressure in any way. It was the best experience The dealership and staff were wonderful to work with. They were knowledgeable, friendly and did not pressure in any way. It was the best experience my wife and I have had in purchasing a vehicle. More

Leased a car very comfortable and no pressure. Yvonne was very friendly and also very helpful when I picked up the car. I would be sure and recommend this dealersh very comfortable and no pressure. Yvonne was very friendly and also very helpful when I picked up the car. I would be sure and recommend this dealership. More

Excellent group of people to work with. I would highly recommend Washington Hyundai to anyone looking for an excellent dealership to work with. Great work guys group of people to work with. I would highly recommend Washington Hyundai to anyone looking for an excellent dealership to work with. Great work guys. More

Good experience Dealer was helpful; not pushy; didn't waste our time. Followed up with phone calls in a timely manner. Worked with our time constraints. Negotiated fa Dealer was helpful; not pushy; didn't waste our time. Followed up with phone calls in a timely manner. Worked with our time constraints. Negotiated fairly. More

Excellent buying experience. Excellent buying experience. However, wished the feature option packages on the Tuscon were configured differently by Hyundai -- could not get the hea Excellent buying experience. However, wished the feature option packages on the Tuscon were configured differently by Hyundai -- could not get the heated seats and other convenience features without the undesirable bigger wheels on the Sport and Limited editions. More