Washington Ford Inc. - Service Center

Happy Campers Our Ford Taurus was due for state inspection, and it passed. We're confident that the inspection not only covered the state mandated check points, bu Our Ford Taurus was due for state inspection, and it passed. We're confident that the inspection not only covered the state mandated check points, but also the "keep the customer happy and safe" details. Washington Ford is unsurpassed in customer service! More

very professional our waiting time was right about what we were told when we arrived. the coupon for the works was great. love the waiting area free coffee and water. our waiting time was right about what we were told when we arrived. the coupon for the works was great. love the waiting area free coffee and water. More

Successful Repairs Although it took a long time to get the appointment, the repairs for the PA vehicle inspection were completed. They did not do any repairs that were Although it took a long time to get the appointment, the repairs for the PA vehicle inspection were completed. They did not do any repairs that were not needed. More

Mike was great Dealership was very clean. People were friendly. It did take a long time to get my car in, but when I did the work that was done on my car was excel Dealership was very clean. People were friendly. It did take a long time to get my car in, but when I did the work that was done on my car was excellent. More

I am very happy with the service, everyone that I talked with from the first phone call to set up a appointment till I picked it up we’re very prompt & courteous done a great job & got it done ahead of sche with from the first phone call to set up a appointment till I picked it up we’re very prompt & courteous done a great job & got it done ahead of schedule !!! Thanks ! More

Concerned about repair Having dealt with no one except Andrea,she was very polite and helpful making sure my Edge was taken care and called at a timely matter when done.She Having dealt with no one except Andrea,she was very polite and helpful making sure my Edge was taken care and called at a timely matter when done.She also explained the problem,and the repair that was done. More

Pain Free! Yet another great experience w/ Wash. Ford. We purchased a Fiesta a couple of years ago for our sons' use. Long story short, it needed a level of " Yet another great experience w/ Wash. Ford. We purchased a Fiesta a couple of years ago for our sons' use. Long story short, it needed a level of "in depth" service which gave me some concern about the warranty. Absolutely no fuss! And the car runs like a top. Andrea was my "goto" person, but every person I talked to was on it. Bumped into Bud, my original contact and sales person, and we caught up for a minute. I love this place. More

Excellent service at Washington Ford I was unable to schedule maintenance at the dealership where I purchased the car or at another dealer closer to my home, but the scheduler at Washingt I was unable to schedule maintenance at the dealership where I purchased the car or at another dealer closer to my home, but the scheduler at Washington Ford was very helpful and I was able to get an appointment before my trip. I waited at the dealership while the car was being serviced and it was completed when they said that it would be. Helen was very helpful in determining what service should be performed. More

Kevin Konek did a great job is meeting my schedule, keeping me updated, and checking out quickly. The shuttle service was excellent and very friendly keeping me updated, and checking out quickly. The shuttle service was excellent and very friendly More