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Washington Ford Inc. - Service Center

Washington, PA

4.8
837 Reviews

837 Reviews of Washington Ford Inc. - Service Center

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March 12, 2019

Inspection Kevin was very professional and personable. He pointed out what to expect in a future inspection. His safety advisement will be taken under consider More

by Escape #18
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
Mar 15, 2019 -

Washington Ford Inc. responded

Hi, we are happy to hear Kevin could make your experience a positive one! At Washington Ford we value our customers, and we look forward to seeing you on your next visit. Take care!

March 11, 2019

Service I am very pleased with the service I just had. Also Andrea was very helpful and she followed up the day after with a phone call. More

by Quinn65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCrory
Mar 15, 2019 -

Washington Ford Inc. responded

Hi, we're glad Andrea was able to help you out! We're always happy to be of service. Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2019

They treat my car like it’s their own. My 2017 Mustang GT is my pride and joy. Washington Ford and Helen always go out of their way to take great care of me and my car. It’s so good I just More

by Ron N
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen McCracken, Brian Bojarski
Mar 15, 2019 -

Washington Ford Inc. responded

Ron, it is great to read such wonderful comments about your experience with us! We're glad we could take care of you. We are always more than happy to assist you if anything else comes up. Take care!

February 13, 2019

F150 service Service was good, on time faster fix than I expected, attentive to the issue explained the the work done. Overall very satisfied and happy with Washin More

by Brian 123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
Feb 17, 2019 -

Washington Ford Inc. responded

Brian, we're pleased to hear everything was completed quickly and to your satisfaction! We hope to be of service to you again! Take care!

January 24, 2019

Service We have always had great service at the Washington Ford. They fix the problem with our truck immediately. The issue is how far out they schedule our More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cowser, Kevin McCrory
Jan 28, 2019 -

Washington Ford Inc. responded

Sandra, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

January 22, 2019

Full Service on my concern Helen displayed full courtesy to my concerns, and explained everything to me. Service had vehicle done when promised. I would go back to this dealer More

by Tim O
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen McCracken
Jan 28, 2019 -

Washington Ford Inc. responded

Tim, thank you for your wonderful response to the quality of service our Staff provides! At Washington Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

January 06, 2019

professional and courteous I had a recall taken care of and an oil change. I chose to wait around in their lounge while it was fixed. I was pleased with the amount of time th More

by nc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not Sure
Jan 09, 2019 -

Washington Ford Inc. responded

Thank you for taking the time to notice those efforts and for leaving such an awesome review! At Washington Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

December 12, 2018

No recommendation here I scheduled to have my vehicle recall taken care of. I scheduled the appointment with JT and advised I’d drop off on Thursday night and be picking up More

by Greg
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
JT
December 02, 2018

Always professional My service rep is always professional. Always clues me in on any potential problems or cost that may come with it. She also is making sure I get my di More

by Tazs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner
Dec 05, 2018 -

Washington Ford Inc. responded

Hello, it is great to read such wonderful comments about your recent experience with us! If there is anything else we can do to assist you, please let us know! Take care!

November 19, 2018

Recall notice While performing the recall repairs, I had the dealership change oil, rotate tires, and conduct the state inspection. All were done in an amazingly s More

by xx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't know any of their names.
Nov 26, 2018 -

Washington Ford Inc. responded

We really appreciate you taking the time to leave us feedback on your visit! We hope to be of service to you again! Take care!

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