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Washington Ford Inc. - Service Center

Washington, PA

4.8
837 Reviews

837 Reviews of Washington Ford Inc. - Service Center

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July 08, 2019

Recall appointment Another dealer gave us trouble trying to get this appointment. Washington Ford was great! We dropped the car off to pick it up the next day. Not on More

by mulkerine
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don Paris- service advisor
Jul 10, 2019 -

Washington Ford Inc. responded

Mulkerine, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 08, 2019

Check engine light Washington Ford did a great job of getting my 2019 in/out for a bad sensor. They made it very easy to schedule and track the work. More

by Ginger
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin McCrory
Jul 10, 2019 -

Washington Ford Inc. responded

Ginger, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 07, 2019

Excellent Service was excellent and the issue was fixed on the first visit. I attempted to have the issue fixed at another dealership and was unsuccessful. H More

by Ware2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Paris
Jul 10, 2019 -

Washington Ford Inc. responded

Hello, thank you for sharing your experience! We're happy to hear your service went well. If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

June 26, 2019

Warranty work was completed at expected time I've been going to this dealer for Service since 2011 when I purchased my Mustang GT (my first ever FORD) and the service dept. always completed the i More

by Tanger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner, Danielle Antonszewski and Jake (Air Bag warranty issues)
Jun 28, 2019 -

Washington Ford Inc. responded

Tanger, we appreciate your recommendation of our dealership! It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

May 21, 2019

Service Advisor Washington Ford is a good dealer. My service advisor Andrea Baungardner was great, very understanding and easy to work with. The only reason i didn' More

by Wheeler
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Baungardner
May 22, 2019 -

Washington Ford Inc. responded

Hi, thank you so much for your positive comments about Washington Ford! We are always more than happy to assist you if anything else comes up. Take care!

May 12, 2019

service sucks repairs were not done on time , the issue was not fixed , inconvenient hours , no parts in stock, few qualified mechanics to work on my truck, dealer More

by Bmac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
unknown
May 14, 2019 -

Washington Ford Inc. responded

We're so disappointed to learn of this situation you have described. We would like to work towards a resolution, so if you are willing, please reach out to Parts & Service Director, Mike Bish at mike.bish@washingtonford.com or (724) 223-5100 to discuss this further.

April 30, 2019

F350 service My service is always very good. Everyone is friendly and professional. The only issue I have is that it always takes at least 2 weeks to get an appoin More

by Minor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgartner, Kevin McCrory
May 14, 2019 -

Washington Ford Inc. responded

We're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

April 24, 2019

I have been dealing with washington fotrd for over 10 years. Have purchased several vehicles thru Washington ford and always take them back for service. The employees are very considerate and explain very well More

by Diann123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCrory
May 14, 2019 -

Washington Ford Inc. responded

We're happy we could make your experience a positive one! We look forward to your next visit! Take care!

April 10, 2019

Easy, great, trustworthy I’ve dealt with Washington ford many times in the past and have always had a great experience. Great place for service and the personnel are very acco More

by Elton123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCrory
Apr 15, 2019 -

Washington Ford Inc. responded

Hello, we’re happy to hear you had another great experience with us! As one of our valued customers we want to sincerely thank you for your business, and we look forward to your next visit. Take care!

April 05, 2019

Trim replaced Once again my experience at Washington Ford was great. The service technician JT was helpful and had my repair done quickly. I appreciate the attent More

by Roy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JT