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Washington Ford Inc. - Service Center

Washington, PA

4.8
838 Reviews
Call Service Center (888) 632-4259

838 Reviews of Washington Ford Inc. - Service Center

Sort by
November 05, 2021

Never no surprises, always letting you know in advance before fixing vehicle. Easy to schedule repairs More

by Rruperto7070
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don paris
Report | Print
November 02, 2021

Don Paris does a great and professional job of scheduling our vehicles and directing the mechanics to address areas of concern. More

by jcwilcoxjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Paris
Report | Print
October 25, 2021

I was waited on in a timely manner. The service was completed ion the time promised and the service advisor was very helpful. More

by mcgmike54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor
Report | Print
October 22, 2021

Service was great as usual. My vehicle was serviced on time and the staff was courteous and friendly. Bring back the Ford Fusion!!!!! More

by kevlou77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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September 27, 2021

The service was seamless. I was in and out in an hour for works package. Wiper blade replacement and PA State inspection, mechanical and emission included. My service advisor, Andrea, kept the process moving More

by mdbrozik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgarden
Report | Print
Sep 27, 2021 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if you have any additional questions about services you received and thank you again for choosing Washington Ford Inc!

September 27, 2021

all you could ask for both advisor (Cindy) and tech (unk) were excellent. Thank you for your assistance. More

by gleiper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
cindy
Report | Print
Sep 29, 2021 -

Washington Ford Inc. responded

Hi Gleiper, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future! Safe travels!

Sep 29, 2021 -

gleiper responded

Welcome

September 25, 2021

Washington Ford has always been good to me, especially the service department. They have always been fair and honest with me. More

by Racorn88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mowry, Cindy( I dont know her last name), Kevin McCrory
Report | Print
Sep 26, 2021 -

Washington Ford Inc. responded

Hi, thank you for taking the time to notice those efforts and for leaving such an awesome review! Please let us know if there is ever anything else we can do for you! Safe travels!

September 19, 2021

Very clean facility very knowledgeable staff minimal wait reasonable prices very comfortable wait area very satisfied More

by Patrick Stockdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCrory
Report | Print
Sep 24, 2021 -

Washington Ford Inc. responded

Hi Patrick, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Sep 24, 2021 -

Patrick Stockdale responded

My visit was much better than expected

September 12, 2021

couldn't be happier with their service. service was great why do I have to use 25 words to tell you that. I don't understand More

by lmorris27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don Paris
Report | Print
Sep 16, 2021 -

Washington Ford Inc. responded

Hi, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

August 23, 2021

My experiences so far with Washington Ford have been very good. My vehicle has been repaired to my satisfaction and in a reasonable time period. They also had great prices on tires. I would recommend Washin More

by jacktrac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Helen, Kevin McCrory
Report | Print
Aug 31, 2021 -

Washington Ford Inc. responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Washington Ford Inc for all of your automotive needs. Please don't hesitate to call if you'd like further assistance. Safe travels!

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