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Washington Ford Inc. - Service Center

Washington, PA

4.8
867 Reviews

867 Reviews of Washington Ford Inc. - Service Center

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December 23, 2023

Cared for my needs and ensured my life was not interrupted while my car was being serviced More

by ROSSPRYOR69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrea Baumgarner
December 22, 2023

We made an appt to have the service on the 2023 escape recall. They called AFTER the car was at the dealer to tell us they don’t have the parts! Wouldn’t it been so much better to call us ahead to let u More

by W_UNDERWOOD
Service Time
Recommend Dealer
No
Employees Worked With
Service advisor
December 22, 2023

Fast and convenient appointments. Well informed and knowledgeable staff. Convenient valet service for the vehicle. More

by LARRYPANTUSO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
December 22, 2023

The work was done and the repair rep (Don Paris) was excellent. The cost for the repair was excessive and should not be necessary to correct a simple issue -- but that is water over the falls. More

by IVIDEOSERVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
December 22, 2023

Kevin in the service department was courteous and helpful. Everything was taken care in a timely fashion in servicing my F150. More

by DARPARK4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin (service department)
December 22, 2023

Awesome service! The only place I’ll take my truck for service! I have no complaints! More

by LAUREL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Manderino
December 22, 2023

This dealership. Is awesome from scheduling to the appointment, to the repairs. On top of all that the pickup and delivery service at my work place was so appreciativ More

by MREED326
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2023

Good quick service. They contacted me quickly with the problems and made the fixes in a timely manner. More

by BFARROW20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
December 21, 2023

They are very customer oriented and personable. I especially like the service staff. I have been a customer for over 15 years. More

by KSHUGGINS
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin
December 21, 2023

Andrea is always so nice and lets me know what is going on with my SUV. The cashiers are always pleasant as well. More

by Erin Dixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
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