Washington Ford Inc. - Service Center

Service Advisor was very helpful. For the Works package the tire pressures were not checked. For the Works package the tire pressures were not checked. More

A little disappointed in the price of the works package. Quit a jump in price from the last time I got my other vehicle done..Was not told upfront what the cost would be. Thought it would be close to the s Quit a jump in price from the last time I got my other vehicle done..Was not told upfront what the cost would be. Thought it would be close to the same.as the last time. More

Purchased 4 tires technician did a extremely sloppy job. Car drives worse now than it did with the old tires. Car drives worse now than it did with the old tires. More

Friendly courteous helpful understanding follow-up thorough experience empathy knowledgeable diligent always kept me informed thorough experience empathy knowledgeable diligent always kept me informed More

Kevin is great to work with! He was able to get me in even though I was a little last minute and everything worked out great! He was able to get me in even though I was a little last minute and everything worked out great! More

Friendly, reliable service. They know me and my car, and take good care of me. They know me and my car, and take good care of me. More

great people great service a great place to do highley recomend wasgington ford people and service recomend wasgington ford people and service More

Washington Ford provides excellent communication and service. The service rep was very knowledgeable and the work was done in a timely manner. service. The service rep was very knowledgeable and the work was done in a timely manner. More

Appointment was booked online for oil change and tire rotation. After booking appointment it said total due would be $15.00 for the tire rotation and the oil change would be zero because of Ford Credit rotation. After booking appointment it said total due would be $15.00 for the tire rotation and the oil change would be zero because of Ford Credit points. After car was finished my husband picked up the car and the total was $87. He was not told that he could apply his Ford credit points. Upon arrival at home we called the service department and were told that it would be too much work to credit my debit account back and use my points. I was told I could come and buy floor mats. This is a leased vehicle. Our second one almost ready for a third one. Each time the vehicle is returned like new and with way less miles then allowed. I am really considering at the end of this lease moving away from Ford. Especially since my earned points are set to expire. More

Excellent service,very quick and cooperative,always on time,very helpful,and always willing to go the extra mile, time,very helpful,and always willing to go the extra mile, More