970 Reviews of Washington Ford Inc. - Service Center
I was scheduled for a state inspection/emission and "The Works" at 10:00am. I arrived about 15 minutes early and they took my vehicle right away. The work was all finished (and I believe done correctly) a Works" at 10:00am. I arrived about 15 minutes early and they took my vehicle right away. The work was all finished (and I believe done correctly) and I was on my way home at 11:10AM. The charge for the work was about what I expected. Don Paris was (and always is) my service advisor and I couldn't be satisfied with his professionalism and how I'm treated. So I'm very satisfied with my whole experience. More
I have always trusted Kevin Konek to take good care of my car. The technician on March 28 was Joseph Manderino and I was impressed with his thoroughness. My car is starting right up & running great. Thank my car. The technician on March 28 was Joseph Manderino and I was impressed with his thoroughness. My car is starting right up & running great. Thank you, Kevin & Joe!! More
Everyone in the service department is very professional and helpful. Cindy is friendly and very knowledgeable/informative when it comes to explaining what is going on. She always keeps me updated. and helpful. Cindy is friendly and very knowledgeable/informative when it comes to explaining what is going on. She always keeps me updated. More
Cindy Timmons my Service Advisor goes above and beyond every time I have my vehicle serviced there. She definitely makes the customer feel like family and it's a great asset to the Washington Ford dealer every time I have my vehicle serviced there. She definitely makes the customer feel like family and it's a great asset to the Washington Ford dealership team and honestly should be commended for the amount of work she does for not only the dealership but for the customer as well. More
The dealership always has fast and friendly service. On this particular visit, I could not use my regular preferred service agent as they were that busy. However, this agent that I worked with was just On this particular visit, I could not use my regular preferred service agent as they were that busy. However, this agent that I worked with was just as much of a perfectionist as my normal one. He made sure that everything was discussed before my departure and that all services were completed. More