Washington Ford Inc. - Service Center

Andrea is the best service advisor that I have ever dealt with in my history of Washington Ford. She is very knowledgeable and she cares about the customers and try’s to make everyone feel welcome. with in my history of Washington Ford. She is very knowledgeable and she cares about the customers and try’s to make everyone feel welcome. More

My service representative, Andrea was exceptional. She explained all service work being performed and kept me updated throughout my visit. The mechanic that worked on my truck even discussed with me a She explained all service work being performed and kept me updated throughout my visit. The mechanic that worked on my truck even discussed with me a noise issue. Excellent… More

Kevin continues to make every maintenance visit as seamless as possible. I appreciate the constant communication throughout the day regarding my truck and when it will be done. seamless as possible. I appreciate the constant communication throughout the day regarding my truck and when it will be done. More

I continue to send trucks from our fleet to Washington Ford because I really appreciate the delivery service; the text messages that keep me informed on delivery times and the awesome customer service pro Ford because I really appreciate the delivery service; the text messages that keep me informed on delivery times and the awesome customer service provided by Kevin Konek. More

Always excellent service. Knowledgeable and efficient! The service department did a great job. Thank you! Knowledgeable and efficient! The service department did a great job. Thank you! More

Service was good. They pick up my truck at my wife’s work and returned it. Driver was very kind. They pick up my truck at my wife’s work and returned it. Driver was very kind. More

I got 2 recall notices for my Ford Explorer. In the mail I set up an appointment. And they told me they did not have parts. So they set up another appointment 2 weeks later. And when I dropped m In the mail I set up an appointment. And they told me they did not have parts. So they set up another appointment 2 weeks later. And when I dropped my car off? They also told me that they did not have parts for this. At this time this is really unacceptable. More

Don Paris is very easy to work with. He keeps me informed of what is going on . He keeps me informed of what is going on . More

Washington Ford always does an excellent job servicing my vehicle. Cindy Timmons always keeps me informed every step of the way. Vehicle is always finished when requested. vehicle. Cindy Timmons always keeps me informed every step of the way. Vehicle is always finished when requested. More

Great dealer and a wonderful team. I can always come to Washington Ford knowing that I can trust their team to help me with what I need. I can always come to Washington Ford knowing that I can trust their team to help me with what I need. More