Washington Ford Inc. - Service Center

I will always bring my expedition to Washington Ford Cindy my service rep is always helpful and understanding. I may not like the cost of repair but I love the care and service Cindy my service rep is always helpful and understanding. I may not like the cost of repair but I love the care and service More

Great service! Andreas the best…however I am annoyed with the car and the issues it’s having with 40k miles. Andreas the best…however I am annoyed with the car and the issues it’s having with 40k miles. More

Everyone is friendly and helpful. They try to work with you. Andrea my service advisor kept me updated on the progress of my vehicle They try to work with you. Andrea my service advisor kept me updated on the progress of my vehicle More

The FI person who worked on my deal, told me that I did get the oil change maintenance told me my payments were going to be lower. I’m very disappointed in this company I’ve bought purchase for vehicles he get the oil change maintenance told me my payments were going to be lower. I’m very disappointed in this company I’ve bought purchase for vehicles here before and I will never purchase another vehicle there again I didn’t know that I didn’t have the oil package until I came there for an appointment, the lady that was quitting and doing my deal. All she talked about is how she was getting a job and leaving this one I walked out with no paperwork to confirm my payments and everything else. More

I’m very satisfied with Washington Ford. When I have to cancel an appt. It’s never a problem Kevin gets me right back in to get the job done, and it’s done right. When I have to cancel an appt. It’s never a problem Kevin gets me right back in to get the job done, and it’s done right. More

Very friendly, informative and quality work, I would definitely recommend this service department to anyone definitely recommend this service department to anyone More

Always good service at Washington Ford. No complaints!! They are prompt at getting appointments made No complaints!! They are prompt at getting appointments made More

The car was immediately taken, Jacob was informative , the other staff was also friendly Always happy with service, Thank you the other staff was also friendly Always happy with service, Thank you More

As usual, reliable, timely on inspection and inclusive of needed checkpoints on car. Responsive to call and appointment scheduling. needed checkpoints on car. Responsive to call and appointment scheduling. More

Service advisor was very nice . I thought for the time spent on the van and the price I was charged it was somewhat unacceptable over 800 dollars , I would have a difficult time rec I thought for the time spent on the van and the price I was charged it was somewhat unacceptable over 800 dollars , I would have a difficult time recommending anyone have service done unless they were in a jam like I was .it would have been a nice thought to at least throw in an oil change for that price . More