Washington Ford Inc. - Service Center

Andrea has always patiently helped me slog thru the process. What's left of my points and warranty. It's a drive from Monongahela. but your staff comforts me. I didn't have time to bring the donuts l process. What's left of my points and warranty. It's a drive from Monongahela. but your staff comforts me. I didn't have time to bring the donuts last visit. I will makeup for it. Great staff, in the office and out in the garage. More

I have always Trusted all of my Vehicles (96 Bronco , Lincoln Navigator & F-150 ) with Don Paris for all my Service Needs . Thanks Again !!! Lincoln Navigator & F-150 ) with Don Paris for all my Service Needs . Thanks Again !!! More

Although service is sometimes frustrating with the weight for an appointment but they always do a great job for an appointment but they always do a great job More

Great, efficient service. They chevked for recalls. Completed service Faster than promised. I highly recommend this dealer. They chevked for recalls. Completed service Faster than promised. I highly recommend this dealer. More

The visit was great. We had a state inspection and the missions works package and a quick fix to the radio. We had a state inspection and the missions works package and a quick fix to the radio. More

I was scheduled for a state inspection/emission and "The Works" at 10:00am. I arrived about 15 minutes early and they took my vehicle right away. The work was all finished (and I believe done correctly) a Works" at 10:00am. I arrived about 15 minutes early and they took my vehicle right away. The work was all finished (and I believe done correctly) and I was on my way home at 11:10AM. The charge for the work was about what I expected. Don Paris was (and always is) my service advisor and I couldn't be satisfied with his professionalism and how I'm treated. So I'm very satisfied with my whole experience. More

Everyone in the service department is very professional and helpful. Cindy is friendly and very knowledgeable/informative when it comes to explaining what is going on. She always keeps me updated. and helpful. Cindy is friendly and very knowledgeable/informative when it comes to explaining what is going on. She always keeps me updated. More

I have always trusted Kevin Konek to take good care of my car. The technician on March 28 was Joseph Manderino and I was impressed with his thoroughness. My car is starting right up & running great. Thank my car. The technician on March 28 was Joseph Manderino and I was impressed with his thoroughness. My car is starting right up & running great. Thank you, Kevin & Joe!! More

No issues with service provided. Great job on everyone's part! Will definitely use again. Thank you! Great job on everyone's part! Will definitely use again. Thank you! More

Cindy Timmons my Service Advisor goes above and beyond every time I have my vehicle serviced there. She definitely makes the customer feel like family and it's a great asset to the Washington Ford dealer every time I have my vehicle serviced there. She definitely makes the customer feel like family and it's a great asset to the Washington Ford dealership team and honestly should be commended for the amount of work she does for not only the dealership but for the customer as well. More