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Washington Ford Inc. - Service Center

Washington, PA

4.8
860 Reviews
Call Service Center (888) 632-4259

860 Reviews of Washington Ford Inc. - Service Center

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April 23, 2024

The service on a recall with an attitude toward my husband is what brings it to a2 star. They got the car in early though More

by ROSEEFAW
Service Price Transparency
Service Time
Recommend Dealer
No
Employees Worked With
Not sure of the name
Report | Print
April 23, 2024

I liked the text communication from the service advisor. It was very quick and easy. More

by MARYJO.WARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

April 22, 2024

Kevin Konek always schedules me in timely fashion, communicates with me what my F -150 needs done while in for service. Kevin always offers to get me shuttle service if needed. Thanks Washington Ford More

by CHRISMARY422
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 22, 2024

It was simple to schedule. An appointment was available with little wait. The valet service is fantastic. More

by JHOFRICHTER4869
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek,. Barry
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are pleased to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 21, 2024

The service department is always friendly, helpful and fast. Kevin in particular is never pushy and always courteous. More

by MBOCKOVICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kevin konik
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

April 20, 2024

Quick, efficient, good customer service and friendly. That’s why I have my truck serviced here More

by GOONDAWGFF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

April 20, 2024

The agent that took care of my appointment was very helpful. The job was completed in a very timely manner. More

by mmalesic54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thank you for your kind review; we are happy to pass along your comment. Thanks again for taking the time to leave us this information about your recent experience. Take care.

April 19, 2024

The ease of scheduling a service was much appreciated and the staff were very helpful and pleasant. More

by HUNTERLEIGH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Laura
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

April 19, 2024

Always meets my needs in a timely manner with good communication, appropriate updates & pick up with drop off service makes service much more convenient.. High level service hasn't changed despite my More

by CORKERY568
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner in Service is great to work with. Courteous, efficient & a great communicator.
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 19, 2024

I have dealt with Washington Ford for 35 years. I have purchased many cars from WF. More

by JANDY0
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Kevin konek
Report | Print
Jun 29, 2024 -

Washington Ford Inc. responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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