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Washington Ford Inc. - Service Center

Washington, PA

4.8
860 Reviews

860 Reviews of Washington Ford Inc. - Service Center

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May 03, 2024

Friendly, kind, excellent service. Just what you come to expect from the Washington Ford dealer. More

by JEKOCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konic
Jun 29, 2024 -

Washington Ford Inc. responded

Hello, thank you for your kind words! We're happy we could help. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 03, 2024

Super fast. Car was left for next day service. Less than an hour later we got a call that it was done. We didn't expect it to be done in less than one hour. More

by BECLUTTER1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris Service Department
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 03, 2024

Disconnected parking break and didn't reconnect when I picked up. Had to reconnect myself. Tried to screw me for 1200 worth of work that wasn't needed for inspection. More

by BRETTPASLOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Audrey
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to Parts and Service Director Mike Reed, at (724) 223-5100 or mike.reed@washingtonford.com to speak to our manager directly.

May 02, 2024

I bought a extended warranty when I bought the truck from you guys. Left the truck there all day for service (antifreeze smell). Service department did not want to fix it .they suggested suncheverlet. Took t More

by LEWISGOLUBOSKYCONTRACTING
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service dept.
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to Parts and Service Director Mike Reed, at (724) 223-5100 or mike.reed@washingtonford.com to speak to our manager directly.

May 02, 2024

Don is always helpful. I would give 4.5 if I could. Not always right the first time. Had to bring my car back due to noise. Not really sure it was related to the first More

by KIMK0073
Recommend Dealer
Yes
Employees Worked With
Don Paris
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 02, 2024

Great ! Always does a great job and treat us so well ! Keep up the good work More

by LUCYLUTHER93
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 01, 2024

Don Paris is always transparent when giving a diagnosis and a pleasure to work with every time. More

by B.PRZYBILINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 01, 2024

My vehicle was finished on time and returned in good condition. It was easy to pay over the phone and pick up later, as I worked late. More

by JOHNSON.JENNIFER1287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

April 30, 2024

Washington Ford's service department always takes great care of us. Fantastic customer service and service quality. More

by POKEY0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

April 30, 2024

Wonderful service and all the service employees and parts department are always extremely helpful. We are always pleased with the quality of work. More

by WURBANIC207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2024 -

Washington Ford Inc. responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this.

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