Back

Washington Ford Inc. - Service Center

Washington, PA

4.8
860 Reviews

860 Reviews of Washington Ford Inc. - Service Center

Sort by
May 10, 2024

I had the 6000-mile service performed on my 2023 Explorer ST and had the new Black ST badges I recently received from the Ford ST SUV Experience in Asheville NC in April. The service and staff were great as More

by GREGGRAVES32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

May 07, 2024

Dropped my car off, figured 2 to 3 hours wait and was done quicker than that. Price was lower than quoted, so no surprise increase at the end. More

by FORDMUSTANG2019
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
Jun 29, 2024 -

Washington Ford Inc. responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

May 07, 2024

I purchased my truck at Washington Ford in 2016. I have had all of my maintenance here ever since then and have always been satisfied with the service. More

by LEO.CERNALOGER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience. Thank you so much again for your feedback. We hope you have a great day.

May 07, 2024

I have been a Washington Ford customer since 1983 because of their dependable advice and service and will continue to be. More

by TJCMJ2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Sargent{now retired}
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 07, 2024

Kevin Konek is an incredible service agent, we really appreciated his professionalism in dealing with our mechanical issues as well as dealing with our horrendous warranty company. Thank You Kevin More

by JON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 06, 2024

Excellent service for this visit. They did a great job with servicing my vehicle. Thanks More

by ED.POWERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin in service
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 04, 2024

Excellent service. I loved the pick up service that I get. It was also easy to get an appointment. More

by AMESMARGARET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 04, 2024

Kevin is a real keeper… always has been our service tech and done a great job!!! More

by GRAZIOTTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konik
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 04, 2024

I like that the service manager stays in touch with the customer while the requested work is being performed. Also they do their best at finishing the work by the customer’s requested time to pick up their More

by MIKEB0652
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

May 04, 2024

The service department at washington ford always does a great job. No complaints. I wish the sales department was as good as the service department. More

by TSEDLAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t have names
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

...
36
...