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Washington Ford Inc. - Service Center

Washington, PA

4.8
860 Reviews

860 Reviews of Washington Ford Inc. - Service Center

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May 18, 2024

Easy to schedule my appointment on line. I was able to get an appointment for my diesel truck sooner than I anticipated. The work was done in a short period of time and correctly. My truck w More

by r_turbo454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 18, 2024

Did the work when promised and kept me informed. Very fast check in and out More

by JMMASK316
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are pleased to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 17, 2024

As always my service advisor Andrea took care of me making sure the work was done in a timely manner and updating me along the way. Everything is fine and she is the best thanks so much. More

by GOLDENS10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 15, 2024

Kevin, my service advisor, got my truck in for service quickly and timely. He worked with my schedule to get it done. He promptly called me when my truck was finished. Not only that! Kevin had it delivere More

by JAC508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 14, 2024

Very good service advisor — always gets me in and extremely knowledgeable! Keeps me informed of repairs. More

by BARBNADEJA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgartner
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 11, 2024

Jake was very helpful in getting our appointment scheduled, keeping us updated, and offered to drop off our Bronco when the work was completed - which saved us a lot of time. More

by ThePayola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Verbanec
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 11, 2024

Friendly sales staff, not pushy but helpful. Knowledgeable service employees. Greeted upon arrival. Felt welcomed More

by ICEDZ1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anita
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

May 10, 2024

My car was serviced on time and staff were very polite and valued me as a customer. More

by NKMECHLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thank you for your kind review; we are happy to pass along your comments. Thanks again for taking the time to leave us this information about your recent experience. Take care.

May 10, 2024

Very pleased with the service I get from Washington Ford. From scheduling an appointment through the actual service, my experience has always been very positive. My service advisor, Don Paris does an excelle More

by GHARAKAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

May 10, 2024

I always receive quick and courteous service at a good price. The waiting area is comfortable and clean. More

by GPAP1414
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek, Serrvice Dept.
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, it is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

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