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Washington Ford Inc. - Service Center

Washington, PA

4.8
860 Reviews

860 Reviews of Washington Ford Inc. - Service Center

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June 16, 2024

Kevin Konek is very thorough and explains everything in detail. Awesome service every time I bring my vehicle in. More

by KROTH46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 15, 2024

It’s always a great experience here. Very efficient service and great customer service. The whole team is nice and very knowledgeable. More

by MIKEM5546
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!

June 14, 2024

Cindy was always in communication with me as my car was being serviced. Have always had a great experience. More

by heather144
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 14, 2024

Kevin always provides me with great service! . He keeps me updated on the progress and cost and what my vehicle needs, but never pushes any unnecessary products. More

by candice.bthar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jevin Konek
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 14, 2024

Typically a spot on dealership; however, the service advisor nor the service technician noticed my vehicle was emissions exempt. More

by TRACEYM123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin in service
Jun 29, 2024 -

Washington Ford Inc. responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

June 13, 2024

I have never trusted another auto repair shop more than Washington Ford. In addition to their amazing service they are also supremely efficient compared to past experiences. More

by MARKVUONO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Reed
Jun 29, 2024 -

Washington Ford Inc. responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 13, 2024

Andrea was a great help with our service and the valet drop off of our truck was outstanding. More

by CRAIGMILLER731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

June 12, 2024

The shop was clean, efficient, and well organized. Clear and easy access to the reception area. More

by ruggeri01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 11, 2024

I was able to have the service performed in a reasonable amount of time and at the expected cost. More

by SLYRN13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Konek
Jun 29, 2024 -

Washington Ford Inc. responded

Hi, we are pleased to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

June 11, 2024

I bought my bronco sport in August of 2023 and only had one minor issue with my radio. Since I’m still within my warranty so getting it fixed didn’t cost me a penny only my time. They offered to take me ho More

by LASH102371
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy Timmons
Jun 29, 2024 -

Washington Ford Inc. responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!

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