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Washington Ford Inc. - Service Center

Washington, PA

4.8
970 Reviews

970 Reviews of Washington Ford Inc. - Service Center

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August 16, 2024

Andrea was very good at keeping me updated on the work being done on my vehicle. More

by RUTH0467
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea - service department
Aug 18, 2024 -

Washington Ford Inc. responded

Hello, thank you for taking the time to leave us your response to our staff's outstanding customer service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 16, 2024

Service was prompt and my Rep, Laura, who was supporting Cindy T in her absence, was courteous and professional. While I recently purchased a 2022 Explorer outside of Wash Ford, I plan to have it serviced More

by jmhjresq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Laura
Aug 18, 2024 -

Washington Ford Inc. responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 15, 2024

good service, drop off available, can pay the bill on line, no hassle and everyone is friendly and helpful More

by HFKREK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2024 -

Washington Ford Inc. responded

Hello, we are happy we could make your experience a positive one! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 14, 2024

Fast service. Good communication when there are things to be done. Very clear easy to deal with More

by LARRY.FOWLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Schaerer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our staff's outstanding customer service! Safe travels!

August 14, 2024

My service advisor Andrea was excellent! She had me scheduled me quickly, and very caring. They found the problem, and had the part the next day! When it arrived, she had me bring my truck i More

by JONDIANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea B.
Aug 16, 2024 -

Washington Ford Inc. responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Safe travels!

August 13, 2024

Kevin Konek keeps my service records on my 2022 F250 and other super duty trucks, i get my oil changed and tires rotated every 5000 miles and Kevin send me a email when i need to get my service done and on More

by APRYOR318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Strope parts dept, Cullen Sheehan sales,
Aug 16, 2024 -

Washington Ford Inc. responded

We are happy we could make your experience a positive one! We hope to be of service to you again! Take care!

August 11, 2024

Kevin Konek keeps meticulous service records on my Lincoln Navigator. this enables me to keep up with all maintenance for top performance and safety. The service center completed inspection, emissio More

by GLORIALESNOCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEVIN KONEK, ,Service Dept. I was provided Excellent Service on my Lincoln Navigator. .
Aug 15, 2024 -

Washington Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

August 08, 2024

Great service. Timely and great communication from Andrea and her team of folks. Highly recommended. More

by TMSWOOPE01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea Baumgardner and Jeremy House
Aug 10, 2024 -

Washington Ford Inc. responded

Hi, we appreciate your recommendation of our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

August 08, 2024

Fast, courteous and efficient! Can’t ask for more am totally pleased with Washington Ford. More

by BILL84GOLF2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 10, 2024 -

Washington Ford Inc. responded

Hi, we're so pleased to hear that everything was completed so quickly and to your satisfaction! We hope you continue to choose Washington Ford Inc for all your vehicle needs! Take care!

August 08, 2024

Don and his team addressed my service needs in a timely and professional manner. I’m always satisfied with their work. More

by NATEKAUFFMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don Paris
Aug 10, 2024 -

Washington Ford Inc. responded

Hi, your satisfaction means a lot to us, and we truly appreciate you choosing Washington Ford Inc for all of your automotive needs. Please don't hesitate to call if you'd like further assistance.

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